TECH SUPPLIER Mar 2023 - Market Presentation - Doc # CHC50365823

IDC Market Glance: 中国数字化客户体验供应商概览,2023Q1

By:

Cynthia Li
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Abstract

该报告根据IDC全球客户体验管理市场最新分类标准,遴选出中国不同客户体验管理技术细分领域的主要供应商。报告涵盖了客户全旅程管理、自动化营销、销售管理、客户服务在内的主要技术厂商和服务机构,具体包括:客户体验管理平台厂商,数字化广告与营销厂商,全渠道管理解决方案厂商,销售管理厂商,售后智能服务厂商,呼叫中心厂商,活动管理软件,客户体验测量平台,客户旅程分析与管理厂商,客户数据平台,客户智能分析及专业服务等领域厂商。为中国企业和组织机构选择适合的客户体验管理解决方案和供应商提供参考


Coverage

Subscriptions Covered

China: Future of Customer Experience (Chinese Version)


Companies Covered

Shanghai Xinzhaoyang Information Technology Co., Ltd., Hangzhou Meichuang Technology Co., Ltd., WPP plc, Beijing Huoyan Technology Co. Ltd., Alibaba Group Holding Limited, Google LLC, Zhengzhou Kakaluote Software Technology Co. Ltd., Neusoft Group Co., Ltd., Merkle Business Information Consulting (Shanghai) Co., Ltd., Sensors Network Technology (Beijing) Co., Ltd., Beijing Guishi Information Technology Limited, Microsoft Corporation, Sina Corporation, Dentsu Inc., Zhuhai Zhuoxuan Technology Co Ltd, Beijing Ronglian Yitong Information Technology Co. Ltd., Suzhou Ruiyun Zhifu Information Technology Co. Ltd., Amazon Web Services Inc., Beijing Zhiqu Technology Co., Ltd., Guangzhou Kuaijue Information Technology Co. Ltd., Minglue Technology Group, Shenzhen Jiatui Technology Co., Ltd., NTT DATA Corporation, Beijing BlueFocus Digital Media Co. Ltd., Beijing Weihou Times Technology Co. Ltd. , 4Paradigm (Beijing) Technology Co., Ltd., Laiye Technology (Beijing) Co., Ltd., Hangzhou Xiaobang Network Technology Co., Ltd., SAP SE, Shenzhen Techsun Polymerization Technology Co. Ltd., Beijing Yisaitong Technology Development Co., Ltd., StartDT Singularity Cloud Group, Shanghai Chiji Information Technology Co. Ltd., Beijing Best Jiexun Technology Co. Ltd., Shenzhen Mingyuan Cloud Technology Co. Ltd., Shanghai Shujie Intelligent Technology Co. Ltd., Chuangluo (Shanghai) Data Technology Co. Ltd., iClick (Beijing) Data Technology Co. Ltd., Shenzhen Liudu Renhe Technology Co., Ltd., Yoyi Intercom (Beijing) Advertising Co. Ltd., Meituan Inc., Shanghai Hande Information Technology Co. Ltd., Medallia Inc., Zhendao Information Technology (Shanghai) Co. Ltd., BiliBili Inc., Xinlue Shuzhi (Hangzhou) Technology Co. Ltd., Beijing Shenyan Intelligent Technology Co. Ltd., Adobe Systems Inc., Hanyi Data Technology (Shenzhen) Co. Ltd., Beijing Skyguard Network Security Technology Co., Ltd., frog design Inc., Suzhou AISpeech Information Technology Co. Ltd., IBM, NetEase.com, Inc., Xi'an Data Rujin Information Technology Co. Ltd., Beijing Huilian Technology Co. Ltd., Choiceform Inc., Beijing Juliang Engine Network Technology Co. Ltd., Ogilvy Group, Beijing PeopleSoft Interactive Network Technology Co. Ltd., Shenzhen Vision Information Technology Co. Ltd., Domob Zhisheng Network Technology (Beijing) Co. Ltd., Daily Interactive Co. Ltd., Shanghai Xunmeng Information Technology Co., Ltd., QI-ANXIN Technology Group Inc., Shanghai Hypers Intelligent Information Science and Technology Group Co. Ltd., Guangzhou Mihui Information Technology Co. Ltd., Huawei Technologies Co., Ltd., Shenzhen Zhuiyi Technology Co Ltd, iQIYI Inc., Beijing Wofeng Times Data Technology Co. Ltd., Shanghai Tangshuo Data Intelligence Technology Co. Ltd. , UFIDA Network Technology Co., Ltd., Sohu.com Limited, OpenText Corporation, Shulex Inc., The Trade Desk Inc., Oracle Corporation, Xingyin Information Technology (Shanghai) Co. Ltd., Beijing Heli Yijie Technology Co. Ltd. , Beijing Volcano Engine Technology Co., Ltd., Youmeng Tongxin (Beijing) Technology Co., Ltd., Guangzhou Shushuo Story Information Technology Co. Ltd. , Beijing Weifang Technology Co. Ltd. , Tencent Holdings Limited, Qualtrics, LLC, Daguan Information Technology (Shanghai) Co., Ltd., Deloitte LLP, Salesforce.com, Inc., IDEO Inc., Beijing Baifendian Information Technology Co Ltd, Zhejiang Baiying Technology Co., Ltd., Shanghai Zhizi Information Technology CO., Ltd., TG360 Technologies Co. Ltd., Shanghai Yiyan Information Technology Co Ltd, Guangzhou Yunmi Software Technology Co Ltd, Zendesk Inc., JD.com, Inc., Beijing Kuaishou Technology Co., Ltd., Zall Holdings Co., Ltd., Beijing Data100 Information Technology Inc., iFLYTEK Co., Ltd., Vocust, Big Bang ERP Inc., Beijing Tendcloud Tianxia Technology Co., Ltd., Shanghai Zhongyan Network Technology Co., Ltd., Baidu, Inc., Beijing Yidong Fenxiang Technology Co. Ltd., TikTok Pte. Ltd. , Kingdee International Software Group Company Limited, SenseTime Group Limited, Vipshop Holdings Limited, Shanghai Jingshuo Network Technology Co Ltd, Fuzhou Watermelon Culture Communication Co. Ltd., Hangzhou Guanyuan Data Co., Ltd.


Regions Covered

China


Topics Covered

Advertising software, Analytic applications, Content management, Customer relationship management applications, Future of customer experience, Governance, risk and compliance infrastructure, Marketing automation, Sales enablement


Content
  • 10 slides


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