Japan Services (Japanese Version with Key English Language Reports)

The penetration of the 3rd Platform around cloud services into the market is forcing IT services vendors to transform their business model. This includes not just providing SI and IT outsourcing but also combining business consulting and business process outsourcing (BPO). IDC's Japan Services (Japanese Version with Key English Language Reports) provides holistic analysis of IT services and business services and supports vendors' strategic planning in response to market change caused by digital transformation (DX). The service also analyzes 3rd Platform–related IT services spending in the DX era. In 2022, this service will strengthen the research of the IT infrastructure services which changes are required in a hybrid IT environment and publish a competitive analysis report of Japan IT infrastructure service providers' business status.

Markets and Subjects Analyzed

  • Project-oriented services
  • Managed services
  • Business consulting services
  • Business process outsourcing services
  • Datacenter services
  • IT services spending related to the 3rd Platform

Core Research

  • Japan IT Services Market Forecast by Vertical
  • Japan CIO Survey
  • Japan IT Service Market: Vendor Competitive Analysis by Service Segment and Vertical
  • Japan Business Services
  • Japan Datacenter Outsourcing Market Forecast
  • Japan 3rd Platform–Related IT Services Market Forecast
  • IDC FutureScape: Worldwide Services 2022 Predictions — Japan Implications

Note: All documents will be delivered in local language with the exception of up to two market share and market forecast documents, which will be delivered in both English and local language.

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.

Key Questions Answered

  1. What are the market dynamics in each segment of the services market in Japan?
  2. Which are the leading vendors in the IT services and IT outsourcing market in Japan, and how do they respond to DX trends?
  3. What are the services strategies of leading vendors?
  4. What kind of strategy do the leading vendors have for their services business?
  5. How will IT services and business services be related to 3rd Platform/DX growth in the future?
  6. How will enterprises' IT buying behavior evolve in the coming years?

Related Links

Meet the Experts
Akihiro Kimura

Research Manager, IT Services, IDC Japan

Mimei Ito

Research Manager, IT Services, IDC Japan

Seiichiro Yoshii

Senior Market Analyst, IT Services, IDC Japan

Takuya Uemura

Group Manager, IT Services, IDC Japan