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Japan Services (Japanese Version with Key English Language Reports)

The penetration of the 3rd Platform into the market is forcing IT services vendors to transform their business model. This includes not just providing SI and IT outsourcing but also combining business consulting and business process outsourcing (BPO). IDC's Japan Services (Japanese Version with Key English Language Reports) provides holistic analysis of IT services and business services and supports vendors' strategic planning in response to market change caused by digital transformation (DX). The service also analyzes 3rd Platform–related IT services spending in the DX era. In 2018, this service will strengthen competitive analysis of service providers especially around how to realize DX at customer ends, including co-creation efforts.

Markets and Subjects Analyzed
  • Project oriented
  • IT outsourcing
  • Business consulting
  • Business process outsourcing
  • Datacenter services
  • IT services spending related to the 3rd Platform
Core Research
  • Japan IT Service Market Forecast by Vertical
  • Japan CIO Survey
  • Japan IT Service Market: Vendor Competitive Analysis by Service Segment and Vertical
  • Japan Business Services Market Forecast
  • Japan Datacenter Outsourcing Market Forecast
  • Japan 3rd Platform–Related IT Services Market Forecast
  • IDC FutureScape: Worldwide Services 2018 Predictions — Japan Implications

Note: All documents will be delivered in local language with the exception of up to two market share and market forecast documents, which will be delivered in both English and local language.

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.

Key Questions Answered
  1. What are the market dynamics in each segment of the services market in Japan?
  2. Who are the leading vendors in the IT services and IT outsourcing market in Japan, and how they respond to DX trends?
  3. What are the services strategies of leading vendors?
  4. What kind of strategy do the leading vendors have for their services business?
  5. How will IT services and business services related to the 3rd Platform/DX growth in the future?
  6. How will enterprises' IT buying behavior evolve in the coming years?
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Meet the Experts
Akihiro Kimura Research Manager, IT Services, IDC Japan
Takuya Uemura Senior Market Analyst, IT Services, IDC Japan