Japan Services (Japanese Version with Key English Language Reports)

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Meet the Experts

Photo of Masaru Muramatsu
Masaru Muramatsu

Market Analyst, Software & Services, Research, IDC Japan

Photo of Mimei Ito
Mimei Ito

Research Manager, Software & Services, Research, IDC Japan

Photo of Takuya Uemura
Takuya Uemura

Group Manager, Software & Services, Research, IDC Japan



The accelerated cloud-first and expanding digital business (DB) initiatives in enterprises are forcing IT services vendors to transform their business model. This includes not just providing SI and IT outsourcing but also combining business consulting and business process outsourcing (BPO). IDC's Japan Services (Japanese Version with Key English Language Reports) provides a holistic analysis of IT services and business services and supports vendors' strategic planning in response to market change caused by digital business. The service also analyzes cloud-related IT services spending in the DB era. In 2024, this service will strengthen the research of modernization for legacy systems and human resource development at vendors.


Markets and Subjects Analyzed


  • Project-oriented services
  • Managed services
  • Business consulting services
  • Business process outsourcing services
  • Datacenter services
  • IT services spending related to cloud services

Core Research


  • Japan IT Services Market Forecast by Vertical
  • Japan CIO Survey
  • Japan IT Service Market: Vendor Competitive Analysis by Service Segment and Vertical
  • Japan Business Services
  • Japan Datacenter Outsourcing Market Forecast
  • Japan Cloud-Related IT Services Market Forecast
  • IDC FutureScape: Worldwide Services 2024 Predictions — Japan Implications

Note: All documents will be delivered in the local language with the exception of up to two market share and market forecast documents, which will be delivered in both English and the local language.

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.


Key Questions Answered


  1. What are the market dynamics in each segment of the services market in Japan?
  2. How will the business services market be developed?
  3. Which are the leading vendors in the IT services and business services market in Japan?
  4. What are the service strategies of the leading vendors for DB initiative?
  5. How will IT services and business services relate to DB growth in the future?
  6. How will enterprises' IT buying behavior evolve in the coming years?