The concept of Smart Cities is a construct in which to frame local government transformation. Cities need to transform in order to develop sustainably, improve resilience, meet citizens' rising expectations, and attract investment, new businesses, and talent. This is a complex undertaking, especially when coupled with constrained financial resources, fast-growing populations, and aging (or limited) infrastructure. As a result, Smart City leaders are looking to invest in solutions that provide clear benefits and return on investment. Smart City business issues are driving investment in emerging technologies such as Big Data and analytics, the Internet of Things, cloud computing, and mobile solutions in departments and citywide and often with national government support. Smart City solutions leverage ICT not only to deliver higher-quality citizen services more efficiently but also to realize significant operational cost savings and effect behavior change in government workers, city businesses, and citizens. IDC Government Insights' Smart Cities Strategies research analyzes the role of ICT in improving services delivery in public safety, transportation, and public works; in fostering innovation and civic engagement; and in building successful business models for the evolution of a Smart City. IDC Government Insights' global team of analysts provides best practice case studies and objective third-party assessments of Smart City solution providers.
The Smart Cities Strategies research advisory service analyzes how cities and local governments and their ICT suppliers are leveraging technology to improve city operations and better serve citizens. The continuing evolution of cities along IDC's Smart City Maturity Model, the creation of new partnerships and funding models, and the use of innovative technologies to create Smart City ecosystems are covered in detail.
Throughout the year, this service will address the following topics:
- Benchmarking cities against the Smart City Maturity Model
- Analysis of global city projects from the IDC Smart City project database
- The use of emerging technologies in cities — cloud, Big Data and analytics, the Internet of Things, mobile apps, Gigabit Cities, video analytics, and social media — as well as disruptive service models such as the sharing economy and crowdsourced services
- Public safety, transportation, and other departmental initiatives such as streetlighting and smart parking transportation
- Vendor capabilities and offerings in the Smart City landscape including an IDC MarketScape analysis of the leading integrators and operational technology providers worldwide
Our research addresses the following issues that are critical to your success:
- Which cities are evolving and implementing Smart City strategies, and what are the best practices and critical success factors?
- What policies are driving collaborative investments, and how will they influence Smart City development in the years ahead? How is an effective Smart City process formed, and what group(s) should participate in and/or oversee these initiatives?
- Which innovative technology initiatives are causing significant shifts in the ways local and regional governments conduct business and provide services? How are risk, innovation, and transformation managed?
- Which are the ICT solution providers that are facilitating Smart City evolution?
- How are Smart Cities sustained? What are emerging business models? How do cities maintain citizen engagement in the projects and maintain sustainable behaviors?
Government ICT and business planners, technology buyers, and program leaders who are seeking to understand how to strategically invest in and deliver technologies and solutions to create Smart City ecosystems.
Research Director, Smart Cities Strategies, Public Safety