Asia/Pacific Analytics and Intelligent Automation Services

The IDC Asia/Pacific Analytics and Intelligent Automation Services program provides a deep dive into technology solutions and life-cycle services relating to data analytics, artificial intelligence (AI), and process and operational automation markets within the region. This research examines how enterprises can leverage solutions and services providers in these areas to build innovative business services. Coverage extends across the entire life cycle of analytics, AI, and intelligent automation services offered by business and IT service providers, including information and data management, BI and analytics tools and applications, advanced analytics, big data, AI, operational automation, AIOps, and robotic process automation. The research output includes quantitative analysis and qualitative commentary around market sizes, trends, and growth forecasts; vendor offerings, positioning, and key differentiation; customer expectations and concerns; use cases and market drivers; and such across the breadth of coverage areas.


Markets and Subjects Analyzed

The analytics and intelligent automation software segments and the full life cycle of services research around these technologies:

  • Consulting and systems integration
  • Custom application development
  • Managed services, support, and training services of intelligent document processing
  • Software solutions/products relating to analytics, AI, and intelligent automation

Core Research

  • Asia/Pacific Business Analytics Services 2020–2024 Forecast
  • IDC MarketScape: 2020 Asia/Pacific Intelligent Automation Services Vendor Assessment
  • End-User Perspectives: The State of AIOps in Asia/Pacific
  • Vendor Assessment: The Future of Intelligent Document Processing
  • Market Analysis Perspective: The State of RPA/IA Market in Asia/Pacific
  • How End-User Analytics Can Transform Employee Experience While Securing the Modern Workplace

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.


Key Questions Answered

  1. How does IDC define intelligent automation services and where are Asia/Pacific enterprises in their AIOps journey? What are their key operational automation challenges and priorities?
  2. How large and fast growing are the markets associated with intelligent automation services in Asia/Pacific?
  3. How large and fast growing are the markets associated with analytics/cognitive services in Asia/Pacific?
  4. Where are the key ecosystems and who are the players providing analytics and intelligent automation services in Asia/Pacific?
  5. What do Asia/Pacific buyers want from analytics and intelligent automation services providers?
  6. Which vendors are in the best position to provide analytics and intelligent automation services demanded by customers?

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Meet the Experts
Pushkaraksh Shanbhag

Associate Research Director