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IDC Telecommunications Insights: Technology Priorities and Strategies

IDC Telecommunications Insights: Technology Priorities and Strategies provides an overview of key factors impacting the strategy, platforms, and purchasing decisions of communications service providers (SPs). It examines how pervasive connectedness demanded by consumers, businesses and governments is directly impacting carriers' road map and strategic objectives. This includes investment priorities, opex challenges, and transformation goals. It highlights the priorities and emerging technologies that will be adopted by communications service providers in the telecommunications segment. The key focus is on the top 40 global service providers as well the innovative challengers implementing new cloud and software-defined digital platforms.


Markets and Subjects Analyzed

  • Communications SP growth segments
  • Communications SP investment priorities
  • Evolution of the telco cloud
  • How customer engagement via branded communications will impact service providers
  • Evaluating the characteristics of a digital service provider
  • The role of AI in the telecom sector
  • Communications SP digital transformation (DX) use cases
  • Assessing digital revenue in the telecom sector

Core Research

  • Worldwide Service Provider and Capex/Opex Trends
  • Implementing the Telco Cloud: Communications Service Provider DX Strategies
  • The Service Provider Digital Index: Digital Revenue as a Percentage of Total Revenue
  • Cable MSO Strategies and the Distributed Enterprise
  • Communications SPs as Enablers for Enterprise DX
  • Global Service Provider MaturityScape
  • Global Digital Service Provider MarketScape

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.


Key Questions Answered

  1. What are the key technology challenges for communications SPs?
  2. What is the timeline for implementing next-gen telco cloud-native network functions (CNF) and the associated platforms
  3. What are the long-term capex and opex trends for telecom providers?
  4. What are the digital transformation strategies for communications service providers?
  5. Which communications segments are growing, and what are their technology priorities?
  6. What are the key requirements/opportunies for enabling the telecom cloud?

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Meet the Experts
Carrie MacGillivray

Group Vice President & General Manager, WW Telecom, Mobility & IoT Research

Courtney Munroe

Research Vice President, Worldwide Telecommunications Research

Daryl Schoolar

Research Director