target audience: TECH SUPPLIER  Publication date: Sep 2023 - Document type: Market Forecast - Doc  Document number: # US51160523

Worldwide IT Operations Management Software Forecast, 2023–2027


  • Nancy Gohring Loading
  • Stephen Elliot Loading


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This IDC study provides the market size and forecast for the ITOM software market for the years 2022 through 2027, including cuts by geographic region as well as deployment model. It also provides commentary on drivers and inhibitors to market growth.

"Organizations continue to transform into digital businesses, and part of that process requires growing and modernizing the approach to ITOM," said Nancy Gohring, research director, Enterprise System Management, Observability, and AIOps at IDC. "This movement will continue to drive the ITOM market, with a 2022–2027 CAGR of 10.3% and projected revenue of $28.4 billion in 2027."


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