target audience: TECH BUYER  Publication date: Mar 2024 - Document type: Tech Buyer Presentation - Doc  Document number: # US51968223

Future of Operations Maturity in Transportation and Logistics: 2023 Future of Operations Survey Results

By:  Reid Paquin Loading

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Abstract


This IDC Tech Buyer Presentation highlights the transportation and logistics industry findings from IDC's Future of Operations (FoO) Survey. IDC's biannual Future of Operations Survey aims to better understand the determinants of operational excellence and resilience and how organizations can transform operations through digital technology. For the purposes of this survey, operations referred to the activities responsible for the safe, reliable, and efficient execution of physical processes central to an organization's business. This IDC Tech Buyer Presentation compares the overall results with the findings of the transportation and logistics segment, comprising 63 companies across delivery services, distribution, aviation, ground freight, and rail/maritime.

Transportation and logistics organizations can use this information to understand the approach peers are taking to operational transformation and how they stack up from a maturity perspective, with sections including:

  • Operational priorities, challenges, and benefits
  • Digital maturity and impact of operational investments
  • Talent/labor and operations initiatives
  • Use of technology to support operations
  • Data-driven operations/data management

This presentation was shared with clients in March 2024.



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