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Publication date: 17 Oct 2023

Winners Named in the Australia and New Zealand 2023 IDC Future Enterprise Awards


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SYDNEY, AUSTRALIA / AUCKLAND, NEW ZEALAND, 18 October 2023IDC announced Jorge Silveira of Virtus Health as CIO/CDO of the Year in the Australia and New Zealand IDC Future Enterprise Awards (FEA) 2023. Auckland Airport, Auckland Council, Digital Future Aotearoa and Optus were also named as winners in different categories.

“As the world grapples with unprecedented challenges from economic and political uncertainty, we're transitioning from the Digital Transformation era to the dawn of the Digital Business age. As we spotlight the leading businesses in this shift, it's clear that the road to becoming a Future Enterprise demands holistic digital prowess – from harnessing digital talent and enhancing customer experiences to solidifying industry ecosystems and driving tangible outcomes.,” says Linus Lai, Chief Analyst and Digital Business Research Lead, IDC A/NZ.

Digital Transformation has morphed into the Digital Business era amid global economic and social challenges, pushing enterprises to scale new, sustainable digital business models. The IDC Future Enterprise Awards, with over 500+ winners from 5,000+ nominations in the past six years, recognize the pioneers of this new era, especially those with a digital-first approach and tech-driven operating models.

Following a two-phased approach, each nomination is evaluated by IDC analysts, with country winners then qualifying for a regional competition judged by a panel of international experts. The following are the best out of all the nominations received from Australia and New Zealand:

CIO/CDO of the Year | Jorge Silveira, Virtus Health | Australia

Jorge Silveira led the development of an information security feature for Virtus Health’s Precision Fertility Digital Platform (PFDP) to help preserve the anonymity of biological item donors within the global fertility market while adhering to various legal jurisdiction requirements for the management of donor information. Using Data Capture Experts’ DC2Vue which is equipped with an automated support system that helps to record and process donor and recipient records while adding an additional layer of personalization, PFDP helped gain for Virtus Health unprecedented leaps in patient security and privacy.

Best in Future of Customer Experience | Enterprise One by Optus | Australia

EnterpriseOne (E1) is a portal for customers to view and manage all their Optus products and services. Optus’ intention is to improve and increase the end-to-end customer experience across all lines of business, with the goal to achieve 90% portal adoption over the next three years. Optus embarked on this project leveraging microservice-based integration complying with TM Forum open APIs to enable automation and creating the infrastructure that will enable to support future third-party integrations among others.

Best in Future of Operations | Data Transformation to Total Airport Management by Auckland Airport | New Zealand

To keep trade and travel flowing during the pandemic and optimize their data and technology in helping their people and airports work smarter and better, Auckland Airport launched Total Airport Management which transformed their operations from day-of-operations planning and coordination into a smart system that enables future planning and prediction. The project did not only replace their aging data infrastructure but focused on data services and how these drive impact in creating a sentient airport that can self-heal and respond to issues with optimized customer experience.

Best in Future of Trust | Digital Future Aotearoa by Digital Future Aotearoa | New Zealand

The Digital Future Aotearoa (DFA) project actively enables the rangatahi (young people) and whānau (families) to thrive through the promotion of social inclusion, learning opportunities, and bringing those currently excluded to embrace and share their culture with mutual support networks. DFA provides access to a device, how to use and fix it, as well as develop the coding, problem-solving, teamwork, project management, and refurbishment skills of the tamariki (children). DFA embodies the importance and positive impacts of new measures of trust, not just cyberattack prevention, but also customer and stakeholder experiences, empathy at scale, and reliability outside of data security.

Special Award for Sustainability | Real-time Insights for Sustainable Impact by Auckland Council | New Zealand

Auckland Council’s Real-time Insights for Sustainable Impact is an IoT-based project to provide data-driven sustainability outcomes for the region. It includes solutions to monitor stream pollution levels, help reduce Kauri tree dieback, and send notifications on predator trap activations. It uses a variety of network connectivity options, self-healing data network and open-source codes. Positive reception has resulted in dozens of projects in the pipeline for Auckland Council to help other councils, communities and private organizations create technology-based solutions for making better environmental decisions.

All country winners qualify for the Asia/Pacific Japan competition, where a panel of judges comprised of IDC worldwide analysts, industry thought leaders, and members of the academia will determine the regional winners. These winners will be announced during IDC’s Future Enterprise Summit and Awards at the Suntec Singapore Convention and Exhibition Centre on 31 October 2023.

“2023 was an amazing year for future-forward organizations. Nominations, finalists, and winners for IDC’s Future Enterprise Summit and Awards are proof of the increasing digital maturity even with challenging economic conditions. We're thrilled to observe an unparalleled elevation in the quality of entries, reflecting the surge in innovation and growth across Asia/Pacific. This serves as a testament to burgeoning digital business and operating models, with a rising number of digital-first pioneers making strides, embracing state-of-the-art technologies to foster resilience and catalyze growth,” ends Lai.

Watch this lookback video on the 2022 IDC Future Enterprise Awards. For more information about FEA, contact Vanessa Ong at For media inquiries, contact Michael de la Cruz at  or Miguel Carreon at


About IDC

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