target audience: TECH BUYER  Publication date: Feb 2020 - Document type: IDC Perspective - Doc  Document number: # US45969619

Choosing the Right Metrics for IT Innovation Initiatives

By:  Marc Strohlein

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Choosing the Right Innovation Metrics

  • Situation Overview

    • Why Selecting the Right Innovation Metrics Matters

    • Defining the Innovation Metrics Schema

    • Input Metrics

    • Process Capabilities

    • Resources

    • Leadership, Governance, and Culture

    • Output Metrics

    • Product, Service, and Process Improvement

    • Employee and Customer Impacts

    • Business Outcomes and Impacts

    • Avoiding Pitfalls and Maximizing the Value of Innovation Metrics

  • Advice for the Technology Leader

    • Figure: Essential Guidance

  • Learn More

    • Related Research

    • Synopsis