target audience: TECH BUYER  Publication date: Sep 2020 - Document type: IDC Perspective - Doc  Document number: # US46806220

Finding the Next Normal: 2020 Technology Sourcing Leadership Imperative

By:  Aaron Polikaitis

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: From Crisis Response to Finding the Next Normal

  • Situation Overview

    • Digital Transformation Spend Impacted by COVID-19

    • Figure: Worldwide DX Growth Rate by Sector: Before and After the COVID-19 Impact, 2020

    • Figure: COVID-19 Impact on IT Spend

    • Be Prepared

    • Figure: Business Level of Preparedness for the COVID-19 Pandemic

  • Advice for the Technology Executive

    • IT Sourcing/Procurement Agility Key to Quick Response

    • Figure: Effective IT Sourcing/Procurement Critical for Prompt COVID-19 Response

    • DX More Challenging to IT Sourcing/Procurement than COVID-19

    • Figure: IT Sourcing/Procurement Challenged by DX

    • From Crisis Response to Finding the Next Normal

    • Figure: Businesses Returning to Growth and Finding the Next Normal

    • Emerging Technologies Drive Digital Transformation

    • Figure: Use of Disruptive/Innovative Technologies

    • Changing Priorities for IT Sourcing/Procurement Organizations

    • Figure: Most Effective Change for IT Sourcing/Procurement

  • Learn More

    • Related Research

    • Synopsis