CIO's Guide to the Future of Trust

Executive Snapshot

• Figure: Executive Snapshot: The CIO's Guide to the Future of Trust

Situation Overview

• Future of Trust: The CIO's New Imperative

• Figure: IDC's Elements of Trust

• Trusted Governance

• Trusted Ecosystems

• Trusted-Enabled Commerce

• The Interplay of Trust

• The CIO's Role in the Foundational Layer of Trust: Risk

• CIO's Challenges

• CIO's Actions

• The CIO's Role in the Compulsory Layer of Trust: Compliance and Security

• CIO's Challenges

• CIO's Actions

• CIO's Role in the Strategic Layer of Trust: Privacy, Ethics, and Social Responsibility

• CIO's Challenges

• CIO's Actions

Advice for the Technology Leader

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• Related Research

• Synopsis