IDC PeerScape: Practices to Optimize IT Business Contribution with IT Product Management

IDC PeerScape Figure

• Figure: IDC PeerScape: IT Product Management — Practices to Optimize IT Business Contribution

Executive Summary

Peer Insights

• Practice 1: Create a Cultural Transformation to Focus on Customer Experience

• Challenge

• Examples

• Agero

• National Life Group

• Guidance

• Practice 2: Align IT Initiatives with Organizational Goals and Strategy

• Challenge

• Examples

• Agero

• National Life Group

• Oshkosh Corporation

• Guidance

• Practice 3: Focus on Meaningful Metrics to Constantly Measure Performance

• Challenge

• Examples

• National Life Group

• Oshkosh Corporation

• Guidance

• Practice 4: Build the IT Team's Business Acumen

• Challenge

• Examples

• Agero

• National Life Group

• Guidance