target audience: TECH BUYER Publication date: Dec 2020 - Document type: IDC TechScape - Doc Document number: # US47093620
IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2020
Content
List of Tables
List of Figures
Related Links
Table of Contents
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IDC TechScape Figure
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Figure: IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2020
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In This Study
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Technology Markers of Momentum
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Table: IDC TechScape Technology Markers of Momentum — Unified Communications and Collaboration Technologies, 2020
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Transformational
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Team Messaging
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Figure: Team Messaging Markers of Momentum
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Team Collaboration
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Figure: Team Collaboration Markers of Momentum
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Unified Communications as a Service
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Figure: Unified Communications as a Service Markers of Momentum
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Contact Center as a Service
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Figure: Contact Center as a Service Markers of Momentum
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Communications Platform as a Service
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Figure: Communications Platform as a Service Markers of Momentum
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Incremental
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Voicemail
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Figure: Voicemail Markers of Momentum
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Audioconferencing
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Figure: Audioconferencing Markers of Momentum
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Contact Centers (On Premises)
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Figure: Contact Centers (On Premises) Markers of Momentum
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VoIP/IP Telephony
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Figure: VoIP/IP Telephony Markers of Momentum
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Desktop IP/SIP Phones
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Figure: Desktop IP/SIP Phones Markers of Momentum
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Web Conferencing
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Figure: Web Conferencing Markers of Momentum
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Videoconferencing
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Figure: Videoconferencing Markers of Momentum
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Desktop Video
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Figure: Desktop Video Markers of Momentum
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IP Softphones
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Figure: IP Softphones Markers of Momentum
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Headsets
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Figure: Headsets Markers of Momentum
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SIP Trunking
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Figure: SIP Trunking Markers of Momentum
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Instant Messaging and Presence
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Figure: Instant Messaging and Presence Markers of Momentum
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Mobile UC&C
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Figure: Mobile UC&C Markers of Momentum
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Unified Messaging
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Figure: Unified Messaging Markers of Momentum
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Hybrid UC
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Figure: Hybrid UC Markers of Momentum
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Communications APIs/SDKs
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Figure: Communications APIs/SDKs Markers of Momentum
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Virtual Assistants
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Figure: Virtual Assistants Markers of Momentum
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UC Performance Management Tools
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Figure: UC Performance Management Tools Markers of Momentum
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Opportunistic
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WebRTC
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Figure: WebRTC Markers of Momentum
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Interactive Whiteboard
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Figure: Interactive Whiteboards Markers of Momentum
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Conversational AI
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Figure: Conversational AI Markers of Momentum
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Technology Adoption Outlook
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IDC TechScape Methodology
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IDC TechScape Categories and Definitions: Transformational, Incremental, and Opportunistic
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Learn More
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Related Research
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Synopsis
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