Generative AI and Operations: The Potential for Transformation, Top Use Cases, and Challenges to Consider

Executive Snapshot

• Figure: Executive Snapshot: The Opportunity for GenAI to Accelerate the Future of Operations

Situation Overview

• Top Investment Priorities

• Figure: Commonly Cited Operational GenAI Use Cases and Adoption Complexity

• Concerns and Challenges to Keep in Mind

• Best Practices

• Figure: Most Important Processes/Actions to Develop and Leverage GenAI Capabilities

Advice for the Technology Buyer

Learn More

• Related Research

• Synopsis