Critical information that supports your technology roadmap

Our research and advisory services are backed by analyst experts from around the world who are committed to providing you with the right information for every stage of your technology roadmap.

With Research and Advisory Services, you will:

  • Align IT etrategy to meet goals

    • Plan and implement digital transformation strategies with industry expertise from our global analysts.
    • Validate conclusions and identify risks early on based on accurate, relevant data.
    • Plan to meet company goals with guidance from our rigorous research methodology.
  • Innovate with the latest tech trends

    • Improve operation strategies with one-to-one guidance from IDC analysts.
    • Evaluate current digital positioning and develop a clearly defined digital strategy based on accurate, relevant data.
    • Meet company goals with guidance from our rigorous research methodology.
  • Drive digital growth

    • Access research based on carefully curated data tailored to guide you in your digital roadmaps.
    • Implement a digital transformation strategy based on the latest research designed to provide you with the information you need.
    • Promote innovation and new ideas by unlocking the latest technology trends uncovered by our global analysts.
  • Make better decisions

    • Confidently make technology purchases by consulting one-on-one with our analysts to validate conclusions and better understand risks.
    • Access the latest research and metrics from our global team of analysts, based on rigorous research methodology.

IDC IT Executive Programs

Research and Advisory includes the IT Executive Programs that allow you to talk one-on-one with global analysts who are devoted to providing the right information for every stage of your needs.

With our research document methodology, IDC DecisionScapes, you can make data-driven decisions that reduce risk and time to implement while staying ahead of the curve.

IDC has a long and trusted history in the research field. For over 50 years, we’ve provided unbiased, vendor-agnostic advice. We’re devoted to providing information that truly helps your planning and organization and validate your decisions.

Desktop or mobile, country-based or global, planning or implementation, industry specificity or broad technologies – IDC covers a wide spectrum. With the quickest response times in the industry, you get relevant answers easily and without hassle or nickel and diming.

IDC Industry Insights

Industry Insights assists business and IT leaders in making technology decisions with insightful, fact-based research and consulting services. Get industry research grounded in decades of experience from our global senior analyst team across six industries: retail, government, financial services, manufacturing, health and energy.

Interested in learning more about IDC’s Tech Buyer solutions?

Improve Technology Cost and Performance Delivery through Peer and Outsourced Services Benchmarking

IT organizations struggle with duplication of services, tech debt, high cost, and inefficiency. Many IT leaders are challenged in demonstrating value to the business and validating their budgets. IDC benchmarks the cost efficiencies of your internal technology services (or parts) against peer organizations or outsourced options to drive change.

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How We Bring You the Value Our Competitors Don't?

Enterprise technology proliferates, whether due to mergers, new services, product requirements, or to meet unique divisional requirements and performance assessments, aggregating results into broad categories. Rapid growth and diversity of IT technology causes proliferation and duplication over time. Technology leadership often loses visibility over IT services offered, which drives duplication, increased expense, technology debt, and inefficiency.

Other consultancies deliver top-down cost and performance assessments, which means they aggregate results into broad categories. This means that specific areas of high cost and efficiency are hidden by averaging into a broad category. Your infrastructure costs may match the market because your cheap storage costs are off-set by your high cost of networking. Don’t you want to know what’s driving cost issues at a level granular enough to fix?

Drive down your IT costs, improve performance, identify opportunities through a data-driven approach that provides actionable insights and recommendations benchmarked against peers.

  • How can I validate my budget to the business?
  • Where am I inefficient?
  • How can I advocate for additional budget investments?

How Will It Impact Your Company?

  • 30%

    Of organizations spend too much on IT

  • 10%

    Cost reduction on average

  •  

    Redirect investment from inefficiency to competitive capabilities

What benefits it brings?

  • IDC’s Special Sauce

    Data is collected data across four dimensions:

    • Volume – higher volumes bring economies of scale in cost/price
    • Complexity – complexity drives increased costs/price
    • Quality – higher service levels increase costs/price service
    • Performance – the more extensive the scope of the activities within a service the costs/price
  • A key value proposition: Component-based measurement

    Component-based analysis (CBA) ensures that the service structure is not lost during aggregation into broad service delivery towers. With benchmarking at the component level, components are tailored from the peers to accurately match your unique business and technology priorities. Results are transparent and easy to interpret.

     

Get Complete Visibility and Control of Your Cloud Expenses

The striking shift towards cloud in the past few years reflects the compelling benefits to expanding cloud initiatives. With its ability to fuel agility and innovation, cloud initiatives are key factors in most digital transformation (DX) efforts. Despite this, IDC estimates that 10-30% of cloud spending is wasted,* even as companies plan on spending more on cloud.

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What Can We Do For You?

Cloud Economics Framework

IDC understands that how your cloud is contracted, structured and used is key to its value delivery to your organization.

We deliver actionable, targeted recommendations. These recommendations identify key areas for improvement and their associated benefits. Action Based.

  • Cost management and efficiency
  • Forecasting
  • Unused resources
  • Workload optimization
  • Discount options and licensing
  • Multi-cloud cost optimization
  • Tying costs to utilization
  • Continuous improvement
  • CSP cost benchmarking

How Will It Impact Your Company?

  • 25%

    Cost Reduction In One Year

  • 50%

    Defect Reduction During Test Phases

  • 60%

    Lower Incident Volumes In One Year

What benefits it brings?

  • Business Benefits

    45% of organizations consider cloud expenditures their top IT expenditure priority, even as 90% consider reigning in the cost of IT delivery as a priority*. (****IDC Future Enterprise Resiliency & Spending Survey – Wave 1, February 2022, n=798) Flexibility is a key benefit of cloud, but cloud complexity makes it challenging to control costs without choking that agility. Many organizations put in place cost control mechanisms that defeat much of cloud’s value.

  • What You Get Assess

    Assess

    • Contracts and product

    Communicate

    • Billing and monitoring data
    • Cost data
    • Solutions
    • Forecasting

    Analyze

    • Workloads and utilization
    • Licensing
    • Performance and sizing
    • Architecture

    Inventory

    • Billing data
    • Monitoring data
    • Architecture

    Monitor

    • Cost outliers and cost benchmarking
    • Optimization of workloads and cost

Agile Value Management for Coöperatie DELA

About Customer

Coöperatie DELA is originally an Eindhoven funeral insurer and caretaker that was founded on March 11, 1937 as funeral association Draagt Elkander’s Lasten. DELA is a not-for-profit cooperative. It is the largest funeral insurer in the Netherlands and Belgium. In 2019, Coöperatie DELA comprises 21 crematoria and 54 funeral homes in the Netherlands and 3 crematoria and 59 funeral homes in Belgium.

Unlike other insurer offerings, most funeral policies of the DELA cooperative don’t pay out in cash. The funeral can be arranged to be entirely the insured wishes and with certain tyon how it gets paid for.

Summary

Agile practices in application development have seen massive adoption over recent years.

Coöperatie DELA is at the forefront of maturing Agile application development and quality assurance practices. The IDC Metri Agile Value Management (AVM) service measures the value produced, including the product quality, created by Agile and/or DevOps teams using standardized metrics. This allows us to compare and benchmark team performance and product quality. In this customer story we show how Agile Value Management was used to measure and improve the team performance of an external (and partly nearshore) team that develops and maintains the Reservation System of DELA.

Periodic measurements show a gradual and significant improvement of both team performance (compared to market averages) and the quality of the application. Overall Agile Value Management provides the benefit of code quality improvement to manage productivity, delivery speed and cost efficiency of development teams.

Accelerate Your Leadership Journey with a Dedicated Executive Coach

Pathways consists of two accelerated leadership programs, Pathways Individual Coaching and Pathways Cohort Learning, both of which are designed to provide solution-oriented mentoring and coaching from experienced global leaders. Participants will accelerate their leadership journeys through a set of development assessments and coaching assignments to propel their careers forward and serve as a platform for growth.

Evolve IT Leadership Skills with Pathways Programs

Achieve your career goals, refine your communication and influencing ability, build confidence and improve decision-making skills with this accelerated leadership program.

Pathways Individual Coaching offers executive leaders a dedicated, personal executive coach that will assess current leadership approaches and customize an action plan to meet your specific career goals, navigate leadership challenges, embrace and play to your strengths. You will elevate your executive presence, evolve your leadership ability and achieve transformational personal change.

Pathways Individual Coaching Programs:

Senior IT Leader

Designed for Senior IT Leaders
  • Combat executive isolation
  • Shorten ramp time into a new role
  • Navigate leadership challenges
  • Build competencies to launch a boardroom career
  • Improve ability to work with C-Suite, business partners and Corporate Board

Rising Leader

Designed for high potential Director level or below rising IT leaders
  • Tackle barriers blocking career progression
  • Navigate significant change in responsibilities
  • Build strategic thinking capability
  • Improve ability to work with business partners

Accelerate your leadership growth and development journey with group learning supported by an experienced IT Executive Coach.

Pathways Cohort Learning is a portfolio of group learning options that leverage an experienced, former IT Executive to facilitate small group work and discussions amongst select peers. This unique program enables participants to gain perspective on current leadership challenges, expand managerial and leadership competencies and advance their careers in IT.

Pathways Cohort Learning Programs:

Women in Leadership Cohort

Targeted for senior and rising women IT leaders

Accelerate the leadership journey for women in IT, from the lens of challenges that female leaders encounter, to expand managerial and leadership competencies.

Group Mentoring Cohort

Designed for mid-level functional and transformational leaders in IT

Provides mid-level leaders with the opportunity to learn from an experienced CIO via an intimate group setting, enabling peer discussions on current leadership challenges to gain perspective and advance careers.

Interested in learning more about IDC Pathways?

Open New Doors with IDC’s CIO Executive Council

Collaborate with THE community of CIO’s and IT Leaders to champion excellence in an ever-evolving digital world. Elevate your professional profile, connect with a trusted circle of peers, and enrich your network, all in one place with IDC. Get invitation-only access to industry leading events and guidance from our team of global analysts. Plus, receive the latest research and actionable insights to hit the market, curated just for you.

As an exclusive member of the CIO Executive Council, you will:

  • Enrich and broaden your network and enhance your business leadership excellence.

  • Validate strategy, mitigate risk, get expert peer advice, and share best practices.

  • Unlock actionable and relevant insights from IDC’s industry-leading research, and speak directly to our expert analysts.

  • Elevate your professional profile and showcase your team with prominent media and event opportunities from Foundry.

CIO Executive Council Product Offerings:

Connect with a distinguished community of peers to share insights, experiences and best practices, discuss hot-button issues/solutions, and expand your knowledge with diverse peer perspectives.

Get access to the right rooms with the right people to broaden and enrich your network. Join private and exclusive “meeting of the mind” type of conversations with your council peers to discuss relevant issues and learn from experts.

Get free, invitation-only access to in-person (or virtual) industry leading IDC and Foundry events that are centered around the latest in technology, evolving roles, new opportunities, new and upcoming challenges across industries. Learn from technology experts and enhance your executive presence.

Contribute thought leadership and spotlight your organization with premier media publications and events such as Directions & CIO 100. Access unique branding opportunities and gain real-world experiences that will challenge technology leaders to become better strategic business leaders.

Unlock the latest in technology research to hit the market, all within an exclusive subset of IDC’s proprietary research, selected just for the council and their needs. Receive actionable insights with unbiased industry and peer data. Plus, receive complimentary advisory sessions with our leading team of expert analysts.

Interested in learning more about IDC CIO Executive Council?

Enhance your executive business leadership skills

Leadership and Development is comprised of two accelerated leadership programs: CIO Executive Council and Pathways that provide coaching and leadership programs designed to complement in-house leadership development initiatives, solve real-world problems and educate executives on understanding corporate governance.

With Leadership and Development programs, you will:

  • Advance your leadership skills and capabilities

    • Receive solution oriented programming facilitated by experienced business leaders and influencers with 1:1 coaching and mentoring.
    • Access business leadership competencies, individual skills and cohort assessment tools, structured action plans and year-long competency-based curriculum.
  • Lead your organisation with peer guidance

    • Foster innovation and business excellence inspired by experienced business leaders, roundtable discussions, and sharing of best practices.
    • Create high performing teams with individual and group learning solutions that strengthen performance and drive impactful business outcomes.
  • Make informed decisions with peer insights

    • Assess supply and demand, research market costs, finalize purchase details, and report on company status and vendor metrics.
    • Supported by CIO facilitators, coaching, active group discussions, and relevant tools and strategies – all curated and facilitated by experienced business leaders and influencers.

CIO Executive Council

Collaborate with THE community of CIO’s and IT Leaders to champion excellence in an ever-evolving digital world. Elevate your professional profile, connect with a trusted circle of peers, and enrich your network, all in one place with IDC. Get invitation-only access to industry leading events and guidance from our team of global analysts. Plus, receive the latest research and actionable insights to hit the market, curated just for you.

IDC Pathways

Pathways consists of two accelerated leadership programs, Pathways Individual Coaching and Pathways Cohort Learning, both of which are designed to provide solution-oriented mentoring and coaching from experienced global leaders. Participants in the Pathways programs will accelerate their leadership journeys through a calibrated, results-oriented set of personal and career development assessments and coaching assignments directed to evolve leadership approaches, manage role-based challenges, and propel their careers forward.

Each participant’s experience is tailored to best meet their career goals and advance their organization. At our core, our services are committed to developing participants in the following key areas:

  • Strategic Orientation
  • Collaboration and Influence
  • Executive Presence
  • Employee Engagement
  • Interested in learning more about IDC’s Tech Buyer solutions?

    Accelerate digital outcomes with trusted insights

    Gain access to expert guidance for technology leaders with our robust leadership and development programs, industry-leading research and advisory services, and objective market data from our global analysts, all with easy, flexible access.

    IDC Technology Buyer products

    • Research & advisory

      Empower your decisions with the right information at every stage of your digital journey

      • Align IT Strategy to Meet Goals
      • Meet Company Goals with Results-Driven Solutions
      • Drive Digital Growth with Expert Guidance
      • Make Better Decisions with Better Data
    • Leadership & development

      Lead your organization and make informed decisions with peer guidance

      • Develop Optimal Procedures with Business Leaders
      • Advance Your Team with Counsel from Executive Leaders
      • Elevate Company Success from Peer Guidance
      • Make Decisions with Peer Insight
    • Industry

      Build a more effective strategy with industry-specific knowledge

      • Data
      • Optimize IT Strategy with Proven Insights
      • Equip Your Organization with the Latest Research and Trends in your Industry
      • Foster Growth and Innovation with the Latest Industry Research
      • Make Informed Decisions with our Industry Expertise

    Interested in learning more about IDC’s Tech Buyer solutions?

    IDC European Retail Hub

    Access new and emerging Retail topics with Europe’s Retail Leaders

    Unlock insider knowledge on the hottest retail trends with a network of Europe’s top retail leaders. Love to listen, learn, and share? So do we! By contributing, you gain even more in return. Stay ahead of the competition and watch your ideas soar by connecting with other inspiring minds.

    Reasons to join the European Retail Hub

    • Access IDC’s Retail Industry Insights:

      Members of the Retail Hub are leading personas and representatives of the retail and brand companies all over Europe and globally. Member can apply for becoming IDC’s industry events’ Advisor Board members.

    • Join IDC’s initiatives and interactions moments:

      Do not miss the opportunity to join one of IDC’s Retail Insights bi-annual virtual roundtables, gain access to exclusive research contents and interact with different retail industry analysts.

    • Know your peers

      Get to know like-minded executives in a niche network where experts and stakeholders can share opinions, experiences and latest updates on key initiatives and technologies implemented or evaluated.

    The IDC European security research team

    Image of Roberta Bigliani

    Roberta Bigliani

    Group Vice President Industry Insights

    Image of Ornella Urso

    Ornella Urso

    Head of Retail Insights

    Image of Filippo Battaini

    Filippo Battaini

    Research Manager, Retail Insights

    Image of Sofia Poggi

    Sofia Poggi

    Research Analyst, Retail Insights

    Image of Cristiano Quattrini

    Cristiano Quattrini

    Associate Senior Advisor, Retail Insights

    Discover what IDC European Retail Hub can offer you

    The Digital Operational Resilience Act (DORA) and its Impact on the Tech Industry

    The proposed legislation from the European Commission looks to create EU-wide legislation to protect the operational resilience of the financial services industry.

    We explore this regulation and its impact on the tech industry.

    This act would bring a wide range of ICT companies that supply products and services to the finance industry under the regulatory authority of the EU. This could have a major operational impact on those companies.

    • Final Countdown to DORA

      Prioritize, Plan, and Comply

    • Who is Impacted?

      Which companies could be impacted by this regulation?

    Find out more about technology in the context of industry

    • Read our Latest Blogs

      The Latest Tech News You Need to Know

    • Explore our Coverage

      The Latest Tech News You Need to Know

    • 5 Steps to Prepare for DORA

    Find out more about technology in the context of industry

    Image of Archana Venkatraman

    Archana Venkatraman

    Associate Research Director, Cloud Data Management, IDC Europe

    Image of Maria Adele Di Comite

    Maria Adele Di Comite

    Research Director, IDC Financial Insights Corporate and Retail Banking

    Image of George Briford

    George Briford

    Associate Research Director, IDC Financial Insights

    Image of Ralf Helkenberg

    Ralf Helkenberg

    Research Manager, European Privacy and Data Security