TECH BUYER Dec 2022 - IDC MarketScape - Doc # EUR148395522
IDC MarketScape: European End User Experience Management 2022 Vendor Assessment
Abstract
This IDC study includes an assessment of vendors offering end user experience management (EUEM) solutions through the IDC MarketScape model and assessment methodology. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected tech buyer priorities and needs. The evaluation is based on a comprehensive and rigorous framework that assesses vendors relative to one another, highlighting the key factors expected to be the most influential for achieving both short- and long-term success in the EUEM market.
"End user experience management solutions have positively impacted hybrid work enablement for many organizations across vertical markets, increasing employee productivity and engagement and fostering talent retainment. During the current period of economic instability, EUEM solutions will continue to support customers in overcoming operational challenges and managing change." — Zuzana Babicka, Senior Research Analyst, European Future of Work, IDC
Coverage
Subscriptions Covered
Companies Covered
Broadcom Inc., Verizon Communications, Inc., Absolute Software Corporation, NetMotion Software Inc., IDC Research Inc, Riverbed Technology, Inc., Avacee LLC, Salesforce.com, Inc., Honeywell International Inc., ARCSIGHT, LLC, Nexthink SA, Google LLC, ControlUp Technologies Ltd, Kalido Ltd, HCL Technologies Limited, HP Inc., Microsoft Corporation, Holtzbrinck Digital Incubation GmbH, Zendesk Inc., Intel Corporation, Splunk Inc., Ivanti Software Inc., Accenture plc, 1E Ltd., Daas, Citrix Systems, Inc., ServiceNow, Inc., Tanium Inc., VMware, Inc., Nanoheal, IBM, Amazon Web Services Inc., Qualcomm Inc., Panasonic Corporation, Qualtrics, LLC, Micro Focus International plc, CONTROLUP, INC., AT&T Inc., BT Group plc, Imperial Tobacco Sales and Marketing LLC, Deutsche Telekom AG, Datalogic S.p.A., Samsung, Dell Technologies Inc., Lakeside Software Inc.
Regions Covered
Central and Eastern Europe, Western Europe
Topics Covered
Customer relationship management applications, Future of work, Technology buyer
Content
List of Tables
List of Figures
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