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IDC Health Insights: Worldwide Provider IT Transformation Strategies

Healthcare digital transformation can no longer be ignored. Providers must respond to shifts in industry and consumer demands by becoming more outcomes focused, value and consumer driven, and digitally native. Innovative solutions at the forefront of technology evolution will determine the future-readiness, competitiveness, and sustainability of providers. IDC Health Insights: Worldwide Provider IT Transformation Strategies offers in-depth coverage of clinical and operational IT use cases that help providers address such challenges as the shift to value-based care, rise of consumerism, and the new normals of the pandemic and post-pandemic eras. The topics of this service focus on technologies that provide the most value in terms of cost, quality, access, patient safety, and patient experience.


Since 2003, IDC Health Insights has been conducting ongoing quantitative and qualitative research including defining the digital transformation use case taxonomy for value-based health and research into providers, patients, and consumer attitudes toward advances in health information technologies. Unique among analyst firms, IDC Health Insights uses an integrated research model that includes the new and emerging intersections and changing relationships among all healthcare stakeholders, both in the United States and worldwide.

Topics Addressed

Throughout the year, this service will address the following topics:

  • Next-generation clinical documentation and revenue cycle
  • Clinical documentation and workflow solutions with a focus on EHR and practice management, virtual care integration, workflow optimization and documentation integrity, speech recognition and transcription, medication management and digital prescribing, patient identity and access management, HIE, and interoperability
  • Digital patient engagement and experience solutions with a focus on the digital front door, CRM in healthcare, patient financial engagement, consumer experiential design, and services
  • Medical imaging and archiving solutions with a focus on imaging analytics, PACS, VNA, and enterprise imaging
  • Revenue cycle management with a focus on product and services solutions in addition to analytics and optimization
  • Enterprise and resource management solutions with a focus on ERP, workforce and human capital management, supply chain, asset, materials, and inventory management
  • IT operations and system infrastructure solutions with a focus on IT services, connectivity, middleware, cloud, data management, storage, risk, auditing, compliance, security, and privacy
  • Digital transformation use cases, emerging technologies (e.g., blockchain, AI, AR/VR, robotics, and 3D printing), and key issues affecting the provider clinical and operational IT solution landscape

Key Questions Answered

Our research addresses the following:

  1. What technologies will enable organizations to deliver value-based care and differentiate to become future-ready enterprises?
  2. What solutions will help organizations lower costs and improve quality as well as enhance access, safety, and experiences?
  3. Which provider health IT solutions will truly transform the delivery of healthcare services across the continuum of care?
  4. What role does the cloud play in making providers successful?
  5. What role do consumers play on provider business models and why is this important for the health IT strategy?
  6. How will privacy and security concerns affect the pace of adoption of new provider technologies and capabilities?
  7. How will the quality payment program and other pay-for-performance models impact provider health IT strategy?
  8. What technologies are being invested in, and what are the results?
  9. Which technologies demonstrate the fastest ROI? What are the strategies and capabilities of specific vendors, and how do these position vendors relative to one another?
  10. How do I select the best vendor for my project?

Who Should Subscribe

This service is ideally suited to support the needs of healthcare provider IT solution suppliers and buyers and other executives involved in strategic planning, mergers, and acquisitions in healthcare, as well as those in investment banking with a focus on the healthcare provider market.

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Meet the Experts
Mutaz Shegewi

Research Director, Provider IT Transformation Strategies