IDC Government Insights: Worldwide Multi-Modal Transportation Hubs IT Strategies

The IDC Government Insights: Worldwide Multi-Modal Transportation Hubs IT Strategies service empowers executives of public and private sector organizations that build, own, and operate airports, ports, and train stations to make evidence-based decisions about the future of customer experience, revenue management and net-zero, safe, and resilient operations. The service helps executives to understand how technology will enable them to increase the yield of real estate by working with the ecosystem of retailers and hospitality services renting space, manage the safe flow of passengers, offer multi-modal mobility last-mile connections, in particular micromobility and shared mobility options, and reduce energy consumption and GHG emissions.

Markets and Subjects Analyzed

  • Connected customer experience
  • Revenue innovation and management
  • Passenger and employee safety
  • Efficient and resilient operations
  • Sustainable buildings

Core Research

  • The value of digital twins for transportation hubs
  • The role of the public sector in electric mobility
  • Developments in video surveillance for transportation hubs
  • Transportation hubs as the anchor for micromobility and shared mobility services

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.

Key Questions Answered

  1. How will technology innovation trigger change in the future of transportation hub customer experience?
  2. How will technology innovation enable transportation hubs to save energy, increase employee productivity, and improve the agility of operations?
  3. How can technology suppliers reimagine their portfolio and go-to-market to be best positioned to deliver successful solutions in the next generation of transport hubs?
  4. How will transportation hubs work with transportation operators, AEC, retailers, and governments to enable an end-to-end convenient, affordable, accessible, safe, and environmentally sustainable experience?
  5. What are the organizational change, security, technical, legal, and project management challenges that need to be addressed to unleash the benefits of technology innovation for transportation hubs?

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