Jul 2021 | IDC Survey Spotlight | Doc # EUR146818321
By:
Massimiliano Claps
Research Director
This IDC Survey Spotlight analyzes how European governments are embracing technology and organizational change to empower new working and operating models for civil servants. The analysis is based on 41 interviews with passenger executives ...
Jul 2021 | IDC Survey | Doc # EUR148085821
By:
Massimiliano ClapsResearch Director
This IDC Survey analyzes how European governments are embracing technology and organizational change to empower citizen-centric service delivery. The analysis is based on 142 interviews with government executives as part of the IDC EMEA Eur...
Jul 2021 | Event Proceeding | Doc # META48042921
By:
Massimiliano ClapsResearch Director, Nagia El-Emary
Country Director (Egypt) & Senior Consultant (MEA), IDC, Jebin George
Program Manager, Insights, MEA, Uzair Mujtaba
Program Manager - IDC Saudi Arabia
Digital transformation in the public sector took a sharp turn last year, affected by the COVID-19 pandemic. Remote work, virtual care, and digital learning are now part of the new normal. At the same time, the focus on paperless governance,...
Italy
Central and Eastern Europe, Western Europe, Middle East and Africa