target audience: TECH SUPPLIER  Publication date: Apr 2024 - Document type: IDC Survey - Doc  Document number: # META50169323

South Africa CIOs' IT Services Adoption Priorities, Selection Criteria, and Preferred Delivery Models, 2024

By:  Derrick Chikanga Loading


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This IDC Survey presents the views of CIOs in South Africa on IT services and their organizations' related needs for 2024. The document provides high-level insights into organizations' current service requirements and the technical expertise they demand from services providers. Current transformation priorities for organizations are also highlighted. Furthermore, the study provides recommendations for delivery models of various services.

The data presented and analyzed in this report is derived primarily from the South African portion of IDC's IT Services Survey (October 2023), which was conducted across the Middle East, Türkiye, and Africa. The South Africa subsample comprised 79 decision-makers from organizations with more than 250 employees.


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