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Jennifer Thomson

Research Director, European Services

Jennifer Thomson is a research director for application life-cycle services in IDC's European Services Group. In this role she provides insights on the investment strategies and decisions of European enterprises around application development, implementation, management, and testing engagements. Her research explores the impact of new delivery and sourcing models, such as offshoring and cloud services, on the application environment, as well as charting the competitive landscape for these services. She also covers overarching outsourcing contract analysis (both ITO and BPO) and governance issues.

Thomson joined IDC in 2001. Before joining the European Services Group in 2006 she was employed to initiate research in the area of IT opportunities in the manufacturing industry. In this capacity, she provided clients with in-depth market forecasts and analysis of industry dynamics for ICT and business strategies in manufacturing and consumer product subvertical industries, and how they impact on vendors, industry executives, and IT users.

Thomson has been responsible for the execution of a broad range of consulting and advisory projects. As IDC's European expert on application outsourcing strategies, Thomson is an experienced public speaker and regularly presents at conferences and IDC partner and end-user events.

Before joining IDC, Thomson spent three years with Compaq Computer EMEA as a senior research analyst. Thomson has a bachelor's degree in international business with German from Sheffield Hallam University (United Kingdom) and Pforzheim Fachhochschule (Germany).

Capgemini announced its 4Q16 results on February 16, 2017, and we take the opportunity here to look at Capgemini's results for the full calendar year with a specific focus on Europe. In CY 4Q16, Capgemini's global revenue reached €3.26 bill...
Cognizant Realigns its Business to Accelerate Growth

Feb 2017 - IDC Link - Doc # lcEMEA42319017

by: Jennifer Thomson

Cognizant announced its 4Q16 results on February 8, 2017, and we take the opportunity here to look at its results for the full calendar year with a specific focus on Europe. In CY 4Q16, Cognizant's total revenue reached $3.46 billion, a gro...
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2017 has been an interesting year for Europe. While there was some good news in terms of the (likely) delayed impact from Brexit, combined with mainstream political parties winning key elections in France and Germany, it was clearly a year ...
This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2017–2021 forecast period. IDC views managed cloud services as an extraction view of IDC's technolo...
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