Denise Lund

Research Vice President WW Telecom and Unified Communications




By: 
Peter Chahal
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Courtney Munroe
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Denise Lund
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This IDC Market Perspective examines the key trends that will impact the enterprise communications services market in 2023. Enterprises face intense pressure to protect their revenue models, sustain their competitive edge, and meet ESG sust...
By: 
Denise Lund
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Rich Costello
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This IDC study provides a systematic assessment of technologies related to unified communications and collaboration in 2022. The IDC TechScape is an evaluation based on a comprehensive framework and a set of parameters that assess the facto...
By: 
Denise Lund
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This IDC Survey Spotlight discusses about who organizations consider to be their most likely provider type they are considering when they switch their primary UC/UC&C provider in the next two years. This document contains data from IDC'...
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    Avaya Keeps Its Eye on the Prize, Views Restructuring Support Agreement (RSA) and Expedited Chapter 11 Process as Critical Step in its Software and Support Solutions Future
    By:
    Wayne Kurtzman
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    Mary Wardley
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    Courtney Munroe
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    Denise Lund
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    Rich Costello
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    Oru Mohiuddin
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    Topics:
    Software, Applications, Telecommunications, Unified communications and collaboration, Enterprise social software, Cloud computing, Social business, Mobility, COVID-19

    Planned for CY2023 Q1 Market Note Tech Supplier

    Enterprise Communications Survey 2022: UC&C Survey Highlights
    By:
    Denise Lund
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    Topics:
    Telecommunications, Unified communications and collaboration, Mobility

    Planned for CY2023 Q1 IDC Survey Tech Supplier

    Five Key UC&C Trends in 2023
    By:
    Rich Costello
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    Denise Lund
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    Topics:
    Telecommunications, Unified communications and collaboration, Mobility

    Planned for CY2023 Q1 IDC Perspective Tech Buyer


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