Denise Lund

Research Director, WW Telecom and Unified Communications

This IDC Market Note provides a summary of the Webex Go product announcement and describes the competitive environment it will face.
This IDC Survey provides a high-level summary of key technology investment trends. It includes data from IDC's 2021 U.S. Enterprise Communications Services (ECS) Survey and, on key topics, compares it with results from the 2020 survey.
This IDC Tech Buyer Presentation makes the case for mobility to be a key purchase criterion in UCaaS buying decisions."Mobile use is clearly a large part of employees' daily lives. With the onset of hybrid work environments, the pressure is...
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