Alan Webber

Program Vice President, Customer Experience

This IDC Market Note provides a summary and analysis of recent news from Meta, Microsoft, and others around the future concept of the Metaverse. IDC defines the Metaverse as an evolution of today's internet that leverages mobile devices, au...
This IDC Market Perspective analyzes the announcements from Salesforce's 2021 Dreamforce event. Salesforce made a number of significant announcements around its various products during the event that will have far-ranging implications in th...
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Analyst Location

United States


Digital transformation strategies


North America