Alan Webber

Program Vice President, Customer Experience




By: 
Teodora Siman
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Alan Webber
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This IDC Survey highlights the results of IDC's 2022 C-Suite Survey. This analysis is done on questions regarding perspectives from customer experience (CX) executives in the C-suite. This document includes 92 respondents from the customer ...
By: 
Michelle Morgan
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Gerry Murray
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David Wallace
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Alan Webber
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Laurie Buczek
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Wayne Kurtzman
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This IDC study presents IDC's top 10 agenda items for B2B sales organizations for 2022. "B2B sales has been transformed," said Gerry Murray, director of IDC's Marketing and Sales Technology research service. "The two most significant trends...
By: 
Sudhir Rajagopal
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Gerry Brown
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Lawrence Cheok
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Marc DeCastro
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Heather Hershey
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Daniel-Zoe Jimenez
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Wayne Kurtzman
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Marci Maddox
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Tom Mainelli
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Saki Ohta
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Aly Pinder
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David Wallace
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Mary Wardley
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Alan Webber
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This IDC study explores 10 of the most urgent business and technology issues that customer experience executives across the C-suite must address to differentiate and prepare themselves to thrive in the next era of customer experience.Accord...
More results
    IDC Market Glance: Customer Experience 2023
    By:
    Alan Webber
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    Topics:
    Software, Marketing and sales operations

    Planned for CY2023 Q1 Market Perspective Tech Supplier

    IDC PlanScape: Customer Experience
    By:
    Alan Webber
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    Topics:
    Software, Marketing and sales operations

    Planned for CY2023 Q1 IDC PlanScape Tech Buyer

    Worldwide Customer Relationship Management Applications Market Forecast, 2023-2027
    By:
    Alan Webber
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    Topics:
    Software, Marketing and sales operations

    Planned for CY2023 Q2 Market Forecast Tech Supplier


More results
Analyst Location

United States



Coverage

Digital transformation strategies



Regions

North America