Marc DeCastro
In a surprise announcement, FIS said it plans to spin off its Worldpay merchant services and payments business. This major decision will unwind a $43 billion megadeal in 2019 that created a financial technology giant. The breakup, to be com...
A tipping point appears to have been reached recently with the public release of an AI tool from OpenAI called ChatGPT. GPT stands for generative pretrained transformer, which is a large language model (LLM) that propels AI to the next leve...
The FinovateFall 2022, an event that allows fintech’s seven minutes to demonstrate their innovative solutions live in front of end users, investors, the media and analyst community, was back in New York City and was their biggest FinovateFa...
This IDC Survey presents key findings from two recent surveys conducted by IDC regarding consumers' acceptance of cloud for their banking needs and highlights the key reasons why bank executives are turning more to cloud technology. The dat...
This IDC PlanScape provides a framework for how financial institutions can lay out a branch modernization strategy to improve both the customer and the employee experiences. It provides the key use cases, processes, and success factors of d...
This IDC Web Conference presents a discussion by Jerry Silva, research vice president, IDC Financial Insights; and Marc DeCastro, director of IDC's Worldwide Consumer Banking Engagement Strategies, about four of the top 10 predictions for w...
A New Model for Financial Services — Capitalists, Matchmakers, and Engagers in a Global Industry Ecosystem
IDC Blink: U.S. State of Banking Industry Update and Impact on Customer Experiences
Trends Driving Digital First Experiences for Retail Bank Customers
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