Lawrence Cheok

Senior Research Manager




By: 
Lawrence Cheok
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Daniel-Zoe Jimenez
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This IDC Survey Spotlight provides insights into how the use of customer experience (CX) digital technology is changing as Asia/Pacific (excluding Japan) (APEJ) organizations shift to digital-first strategy. Today, three quarters of Asia/Pa...
By: 
Lawrence Cheok
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Linus Lai
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This IDC Survey explores the Asia/Pacific results of IDC’s 2021 Worldwide CEO Survey to provide insights into CEOs’ views on technology leadership and the CIO. The study findings are designed to help tech vendors understand how to meet the ...
By: 
Lawrence Cheok
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Linus Lai
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This IDC Survey explores the Asia/Pacific results of IDC's Worldwide CEO Survey to provide insights into CEOs' views about strategic technology partners. The study findings are designed to help tech vendors understand how to meet the changi...
More results
    IDC MarketGlance: Sentiment measurement technologies
    By:
    Lawrence Cheok
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    Daniel-Zoe Jimenez
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    Topics:
    Digital transformation, Future of customer experience

    Planned for CY2022 Q3 Market Perspective Tech Supplier

    IDC Perspective: How does CX Approaches Impact Types of CX Technology Investments?
    By:
    Lawrence Cheok
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    Daniel-Zoe Jimenez
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    Topics:
    Digital transformation, Future of customer experience

    Planned for CY2022 Q3 IDC Perspective Tech Buyer

    IDC FutureScape: Future Consumer 2023 APEJ Implications
    By:
    Lawrence Cheok
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    Daniel-Zoe Jimenez
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    Topics:
    Digital transformation, Future of customer experience

    Planned for CY2022 Q4 IDC FutureScape Tech Buyer


More results
Analyst Location

Singapore



Coverage

Cloud computing



Regions

Asia Pacific