Shannon Kalvar

IDC
Analysts
Current: Shannon Kalvar

Shannon Kalvar

Research Manager , IT Service Management and Client Virtualization

IDC Links
Analyst Research

Client Virtualization and IT Service Management Vendors Respond to COVID-19 Worldwide

Mar 2020 | IDC Link | Doc # lcUS46141820

By: Shannon KalvarResearch Manager , IT Service Management and Client Virtualization

Application virtualization, business service management, and digital workspaces are the backbone of a business' response to the COVID-19 worldwide outbreak. Vendors in this market are trying to meet the need in a variety of innovative ways,...
ServiceNow Announces 2019 Results: Strong Growth Continues with New Plans to Continue Beyond 2020

Feb 2020 | IDC Link | Doc # lcUS46017320

By: Stephen ElliotProgram Vice President, Management Software and DevOps, Tim GrieserResearch Vice President, Enterprise System Management Software, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization

ServiceNow announced its 4Q19 and full-year 2019 financial results on January 29, 2020. Highlights of this announcement included:4Q19 GAAP subscription revenue of $899 million (35% growth) against a guidance midpoint of $887 million (33% gr...
ServiceNow Acquires Loom Systems for Log Metric Analysis; Enhancing AIOps Capabilities for IT Operations Management Customers

Jan 2020 | IDC Link | Doc # lcUS45945420

By: Stephen ElliotProgram Vice President, Management Software and DevOps, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization, Tim GrieserResearch Vice President, Enterprise System Management Software, Ritu JyotiProgram Vice President, Artificial Intelligence Research , Global AI Research Lead, David SchubmehlResearch Director, Cognitive/Artificial Intelligence Systems

On January 22, 2020, ServiceNow announced the acquisition of Israeli-based Loom Systems. Loom Systems was launched in 2016, eventually closing a total of $16 million in venture funding. Terms of the deal were not announced; it's expected to...

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From Hierarchical to Empathic Leadership: Enabling the Future of Work

Jul 2020 | IDC Perspective | Doc # US46702020

By: Shannon KalvarResearch Manager , IT Service Management and Client Virtualization, Amy Loomis, Ph.D.Research Director, Future of Work, Wayne KurtzmanResearch Director, Social and Collaboration, Marianne KoldingVice President, European Core Research Excellence Leader, European Skills Practice, Holly MuscolinoResearch Vice President, Content and Process Strategies and the Future of Work, Lisa RowanResearch Vice President, HR, Talent, and Learning Strategies, Simon PiffVice President of Security Practice

This IDC Perspective focuses on the path forward from hierarchical to empathetic leadership to enable the future of work.The COVID-19 pandemic and associated economic and social disruptions have forced companies to accelerate their digital ...
From Rigid to Resilient Organizations: Enabling the Future of Work

Jul 2020 | IDC Perspective | Doc # US45799820

By: Amy Loomis, Ph.D.Research Director, Future of Work, Holly MuscolinoResearch Vice President, Content and Process Strategies and the Future of Work, Simon PiffVice President of Security Practice, Lisa RowanResearch Vice President, HR, Talent, and Learning Strategies, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization, Wayne KurtzmanResearch Director, Social and Collaboration, Marianne KoldingVice President, European Core Research Excellence Leader, European Skills Practice

This IDC Perspective focuses on the crosshairs of technology and organizational culture and how each is shaping a reinvention of the workplace in the wake of global health and economic challenges.The collision of already underway digital tr...
Worldwide System and Service Management Software as a Service Forecast 2020–2024: Growth Reduced Due to COVID-19

Jul 2020 | Market Forecast | Doc # US46686521

By: Mary Johnston TurnerResearch Vice President, Cloud Management, Tim GrieserResearch Vice President, Enterprise System Management Software, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization, Stephen ElliotProgram Vice President, Management Software and DevOps

This IDC study provides an updated 2020–2024 forecast for the worldwide system and service management SaaS market. This sizing and forecast incorporates SaaS solutions from three IDC functional markets: IT automation and configuration manag...

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Analyst Location

United States

Coverage

Cloud and virtualization system software

Regions

Related Links

Planned Research