Shannon Kalvar

IDC
Analysts
Current: Shannon Kalvar

Shannon Kalvar

Research Manager , IT Service Management and Client Virtualization

IDC Links
Analyst Research

VMworld 2018: Cloud Management and Operational Efficiency Take Center Stage for Customers

Sep 2018 | IDC Link | Doc # lcUS44269518

By: Tim GrieserResearch Vice President, Enterprise System Management Software, Stephen ElliotProgram Vice President, Management Software and DevOps, Gary ChenResearch Manager, Software Defined Compute, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization

At VMworld 2018, VMware made several significant announcements across partnerships (notably AWS), intended acquisitions (CloudHealth), and products (SaaS and on-premise). In almost every case, the underlying customer theme was providing tr...
KKR Acquires BMC: Potential Upside for Customers Depends on Investment Expectations

May 2018 | IDC Link | Doc # lcUS43856518

By: Stephen ElliotProgram Vice President, Management Software and DevOps, Tim GrieserResearch Vice President, Enterprise System Management Software, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization, Gary ChenResearch Manager, Software Defined Compute

BMC announced on May 29, 2018, that it will be acquired by KKR, a publicly traded global investment firm. BMC is being sold by a consortium of private investors (Bain Capital, Golden Gate Capital, and others) that took the firm private in 2...
Quick Take on ServiceNow's Knowledge18 Conference

May 2018 | IDC Link | Doc # lcUS43842018

By: Stephen ElliotProgram Vice President, Management Software and DevOps, Tim GrieserResearch Vice President, Enterprise System Management Software, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization

Knowledge18 showcased both ServiceNow's vision of itself as an operations platform and the journey it must undertake with its customers to realize that vision in a sustainable fashion. The company's investments in customer success and user ...

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PagerDuty Extends Platform to Enable Real-Time Operations

Oct 2018 | Market Note | Doc # US44350018

By: Shannon KalvarResearch Manager , IT Service Management and Client Virtualization

This IDC Market Note discusses the company announcements made at PagerDuty Summit 2018, including the expansion of PagerDuty's platform to enable real-time operations."PagerDuty's expanded platform for incident response suggests a different...
VMworld 2018 — VCC Perspective

Oct 2018 | Market Note | Doc # US44348818

By: Shannon KalvarResearch Manager , IT Service Management and Client Virtualization

This IDC Market Note discusses announcements made at VMware 2018 from a VCC perspective. "VMware's total technical stack provides a simple way to manage existing and 'in front' virtual clients," says Shannon Kalvar, research manager, IT Ser...
Market Analysis Perspective: Worldwide IT Service Management and Virtual Client Computing, 2018

Sep 2018 | Market Analysis Perspective | Doc # US44349118

By: Shannon KalvarResearch Manager , IT Service Management and Client Virtualization

This IDC Market Analysis Perspective examines the worldwide IT service management and virtual client computing markets. The IT service management and virtual client computing markets are changing rapidly. Both are developing along two lines...

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Analyst Location

United States

Shannon Kalvar

IDC Links

Analyst Research

VMworld 2018: Cloud Management and Operational Efficiency Take Center Stage for Customers

KKR Acquires BMC: Potential Upside for Customers Depends on Investment Expectations

Quick Take on ServiceNow's Knowledge18 Conference

PagerDuty Extends Platform to Enable Real-Time Operations

VMworld 2018 — VCC Perspective

Market Analysis Perspective: Worldwide IT Service Management and Virtual Client Computing, 2018

Analyst Location

Coverage

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