target audience: TECH BUYER Publication date: Mar 2023 - Document type: IDC MarketScape - Doc Document number: # US48079822
IDC MarketScape: Worldwide Point-of-Sale Software in Midsize Apparel and Softlines Retail 2023 Vendor Assessment
This IDC study assesses the capabilities and strategies of enterprise POS software solution providers that have a significant presence in the midsize apparel/softlines retail segment. A key component of the evaluation is how IT buyers perceive the benefits of the POS software in meeting the quickly evolving needs of apparel retail as well as the providers' strategy and commitment to innovation to enable retailers' ongoing omni-channel success.
"The rapidly changing macroeconomic conditions as well as new shopper expectations for frictionless, engaging experiences mean that POS providers must not only address the omni-channel needs of today but have a strong strategy for powering the omni-channel needs of tomorrow with rapid innovation," says Margot Juros, research manager, Worldwide Retail Technology Strategies at IDC. "Successful players need to enable seamless, omni-channel shopping with features, such as mobile POS, self-service/kiosks, and mixed carts, that allow consumers to shop anywhere and any way they want."