TECH BUYER Aug 2021 - IDC Perspective - Doc # US48132521

The CIO's Guide to Building Future IT Capabilities: Digital Infrastructure — Ubiquitous Visibility and Reach

By: Alizabeth CalderResearch Adjunct Advisor

Abstract

This IDC Perspective, part of a five-document series on capabilities for future IT, explores the essential IT products and services capabilities that make up ubiquitous visibility and reach, the foundation for digital infrastructure. This study lays out the capability development road map for building critical digital infrastructure skills at all levels of the organization — leadership, management, and staff — in terms of what needs to be done now, in the near term, and to build momentum in the future. This road map enables IT leaders to build effective and resilient digital infrastructure within the organization.

"As organizations respond to the ubiquitous digital environment, digital infrastructure will be a critical foundation for resilience," says Alizabeth Calder, adjunct analyst with IDC's IT Executive Programs (IEP). "Business leaders have learned through the COVID-19 pandemic to place high priority on the ability of infrastructure to be both responsive and resilient. As digital infrastructure evolves, every IT organization will need to be proactive and aspirational to develop the competencies they need to keep up with the strategy."


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