TECH BUYER Oct 2022 - IDC MarketScape - Doc # US48315722

IDC MarketScape: Worldwide eDiscovery Review Software 2022 Vendor Assessment

By:

Ryan O’Leary
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Abstract

This IDC study represents a vendor assessment of providers offering ediscovery early case review software assessment software through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for offering ediscovery review. The evaluation is based on a comprehensive and rigorous framework that assesses how each vendor stacks up, and the framework highlights the key factors that are expected to be the most significant for achieving success in the ediscovery review market over the short term and long term.

"Buyers need to solve for the 80% of their cases and not the 20%. The essential functionality needs to be the focus. Does the tool get the job done? Does the vendor provide adequate support? Is it a trusted vendor? These are important questions that sometimes get lost in the marketing puffery around AI and analytics." — Ryan O'Leary, research director, Privacy and Legal Technology at IDC


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