target audience: TECH BUYER Publication date: Dec 2022 - Document type: IDC PeerScape - Doc Document number: # US49080522
IDC PeerScape: Computer Vision + AI Practices to Improve the Grocery Retail Bottom Line
This IDC PeerScape looks at several practices for choosing how and where to implement computer vision + AI in order to drive sales, improve customer experience, and create operational efficiencies in grocery and convenience store settings.
"Solving one operational problem may not be enough for a retailer to justify the cost of implementing computer vision and AI at scale. Retailers should start with the area of operations that will deliver the biggest value, then compound the benefits over time by leveraging the same technology to solve other problems," says Leslie Hand, GVP, IDC Retail and Financial Insights.