Leslie Hand
Group Vice President, IDC Retail and Financial Insights
This IDC Perspective takes a closer look at IoT devices such as RFID, computer vision cameras, sensors, beacons, and Wi-Fi that are opening a new world of merchandizing and operational possibilities. The retail segment has exploded with new...
This IDC Perspective describes how enterprises can develop and employ active learning capabilities to build emotional customer intelligence and strengthen empathetic relationships with their customers. This can be achieved by employing cust...
This IDC Survey focuses on the retail industry cut of our future of industry ecosystems data. Following the launch of our Future of Industry Ecosystems practice in January 2021, in May we fielded a global survey to 1,250 executives (CEO, bu...
A Crisis of Trust - Are Retailers Ready?
Active Learning (FoCC Perspective)
IDC Perspective: The NRF "Big Show" Highlights Innovation and Resilience
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Analyst Location
United States