target audience: TECH BUYER Publication date: May 2023 - Document type: IDC Perspective - Doc Document number: # US50433123
IDC Assessment: Skan.AI Task Mining Software
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Abstract
This IDC Perspective discusses the role of Skan.AI in task mining software. Skan.AI is a privately held hybrid task and process mining vendor that focuses on understanding, documenting, and continuously improving how manual processes are automated and augmented. Skan was a top scorer in this assessment, offering unique capabilities and top or above-average scores in multiple areas of task mining.
"Skan offers a hybrid of task and process mining. It is particularly suited for automation and augmentation of tasks performed in case management and for continuous improvement and planning for worker-intensive business processes," according to Maureen Fleming, program vice president in IDC's AI and Automation Research Practice.