target audience: TECH BUYER  Publication date: May 2023 - Document type: IDC Perspective - Doc  Document number: # US50433523

IDC Assessment: UltimateSuite Task Mining Software

By: 

  • Maureen Fleming Loading
  • Stella Chen
  • Andrew Gens Loading

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Abstract


This IDC Perspective examines UltimateSuite's task mining software. UltimateSuite is a privately held provider of task mining software. Its focus is helping organizations identify task automation opportunities to improve overall performance across business operations. UltimateSuite had high scores and differentiating capabilities in the core activities of task mining: data privacy, polices applied during capture, and data preparation.

"UltimateSuite is well suited for enterprises with an automation strategy aimed at systematically identifying automation opportunities and executing the automation. These organizations should adopt task mining and look at UltimateSuite as a serious partner in these efforts," according to Maureen Fleming, program vice president, AI and Automation Research Practice at IDC.



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