target audience: TECH BUYER  Publication date: Dec 2023 - Document type: IDC MarketScape - Doc  Document number: # US50494723

IDC MarketScape: Worldwide Operations Improvement Consulting Services 2023–2024 Vendor Assessment

By:  Bill Latshaw Loading


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This IDC study represents a vendor assessment of the operations improvement consulting services market through the IDC MarketScape model. Operations improvement is consistently one of the largest practice areas for business consulting providers. IDC defines operational consulting practices as the strategy consulting work that takes place prior to deployment of a full BPO/managed services engagement, starting with the major moves the client needs to make for its operations to run smoother. This is the reason behind the term operations improvement. While the providers we evaluated all have capabilities in finance operations, M&S, procurement, and supply chains, there are differences in the depth and approach each provider offers across these elements. The operations improvement consulting providers in this study are all strong performers with their own areas of expertise. Choose a provider that has the capabilities you require, as well as the understanding of the deeper underlying issues and context of your needs, to be more certain of the project's result.

"The field of operations improvement consulting is experiencing significant growth and demand by buyers seeking to take advantage of new technologies and ways of doing business," noted Bill Latshaw, research director, Worldwide Business Consulting Services at IDC. "Businesses across various industries increasingly recognize the importance of optimizing their operations to remain competitive and efficient in the market. Operations improvement providers are instrumental in helping organizations streamline their processes, reduce costs, and enhance overall productivity for now and the future."


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