target audience: TECH SUPPLIER Publication date: Jun 2023 - Document type: Market Note - Doc Document number: # US50793223
Aligning Agile and ITIL: How Atlassian's Data, Analytics, and AI Updates Show Ideas to Link Key Components of a Service Value Chain
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Abstract
This IDC Market Note discusses how the example of analytics that flows from agile project planning through to service delivery shows the potential to track value through a service value chain and measure the impact of AI. At its Team '23 conference, Atlassian announced the general availability of Atlassian Analytics, as well as early access to new generative artificial intelligence features.