target audience: TECH SUPPLIER Publication date: Aug 2023 - Document type: IDC Survey Spotlight - Doc Document number: # US51179823
HR Services Delivery: How Satisfied Are Organizations with It and What Is Changing?
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Abstract
This IDC Survey Spotlight focused on HR services delivery and the satisfaction organizations find with it currently, including trends by industries and their reasons for changing as well as vendors that are important along their journey.
IDC recently conducted our annual Human Resources Survey in June 2023. This survey covers a variety of topics within HR from work-related challenges, talent shortages, outdated HXM systems, policies, payroll, recruiting, performance management, learning, talent management, compensation, contingent labor, and employee experience. In addition, the survey looked at the use of technology and services, satisfaction of products and services, and current and future investment areas.