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Publication date: 09 Nov 2023

AI Adoption to Soar in Asia/Pacific Japan: IDC Predicts 80% of CIOs Will Harness AI by 2028


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SINGAPORE, 09 November 2023 – IDC Asia/Pacific revealed in its 2023 FutureScape regional event that by 2028, 80% of CIOs will leverage organizational changes to harness AI, automation, and analytics – driving agile, insight-driven digital businesses.

Speaking at this year’s IDC FutureScape 2024 event at Raffles Hotel Singapore, Sandra Ng, Group Vice President and General Manager for IDC Asia/Pacific Japan Research, and other IDC subject matter experts unveiled the key predictions for 2024 and beyond on topics ranging from core technologies like infrastructure, cloud, and security, to industries like the public sector, manufacturing, and telecommunications. Underscoring the central narrative of the event’s theme, Mastering AI Everywhere, all the speakers touched on the impact of AI technology and other developments in the region in the short-term, mid-term and long-term.

The rapid and expansive growth of AI in the digital business landscape emphasizes the widening application of AI and the challenges and considerations for its effective implementation. In fact, IDC predicts that by 2026, tech providers will allocate half of R&D, staffing, and CAPEX investments to AI/automation, resulting in CIOs struggling with aligning vendor selection and IT operations priorities with new use cases. As AI evolves from handling specific tasks to broader applications, the need for data-centric infrastructures, skill transformations, and trust is further emphasized.

A digital-first strategy is paramount for organizations seeking sustained growth. Companies are compelled by market demands to grow digital business models and strengthen digital capabilities. IDC predicts that spending on digital technology by organizations will grow at 4X the economy in 2024 – an increase to IDC's prediction for 2023. Additionally, by 2027, 80% of CEOs will assert that their C-suite technology leader’s primary function should be to invest in digital-first initiatives, according to an IDC prediction.

“Worldwide, many organizations have already achieved a certain level of DX, asserting their dominance in the digital sphere. Under the guidance of digital-first CIOs, these organizations have demonstrated their capability to improve toplines, bottomlines, and greenlines using digital technologies. The rise of GenAI promises new opportunities for companies to leverage AI. AI is viewed not just as a tool but a game-changer, poised to revolutionize business productivity and open new revenue avenues,” says Sandra Ng, GVP & General Manager for IDC Asia/Pacific Japan research.

IDC sees a three-phased evolution of AI adoption in the region from 2023-2028, from productivity enhancements in 2023, progressing to customer engagement by 2024 and introducing new business models by 2025. By 2028, IDC predicts that 10% of top A2000 companies will experiment with AGI systems that will have a transformative effect on society and create significant opportunities and threats.

As the world enters this new chapter in the digital business era, IDC predictions provide a playbook for technology vendors and technology buyers in their journey. Central to these predictions is the accelerated integration of AI and specialized hardware and software, establishing New World Tech Order 2.0 that redefines business strategies and operations. This transformation is characterized by the following predictions for Asia/Pacific Japan:

Infrastructure Turbulence (CPU vs GPU): Application Development 1.0 to 2.0 – By 2027, 60% of enterprise developers will use GPUs and other specialty processors to enhance development for machine learning, AI video editing, 3D modeling, simulations and digital twins.

Interwoven IT: Intelligent Core to Edge – With Gen AI as a catalyst, by 2027, 30% of enterprises will rely on interwoven digital infrastructures across cloud, core, and edge to support dynamic, location-agnostic workflow priorities.

Self-Discovery, Healing Software: Autonomous Workflows – By 2026, 2/3 of A2000 businesses will leverage a combination of generative AI and RAG to power domain-specific self-service knowledge discovery, improving decision-making by 50%.

AI-Influenced Products: Tech-Created/Enhanced Product Design and Development – By 2027, 45% of enterprises will have mastered the use of generative AI to co-develop digital products and services leading to double the revenue growth compared with their competitors.

Data Act: The Digital Identity Benchmark – By 2026, 25% of organizations will utilize AI to enhance data privacy through use of data anonymization, encryption, anomaly detection, and privacy-preserving ML techniques like differential privacy.

"As the digital age accelerates, the Asia-Pacific region stands out as a frontrunner in embracing digital transformation. AI emerges not just as a tool but as a transformative force, reshaping industries and introducing new paradigms of growth. The future is digital, interconnected, and AI-driven,” ends Ng.

Each year, IDC releases its top technology predictions at worldwide, regional and country level through its IDC FutureScape reports and gives a crystal ball view of what is ahead for the rapidly changing IT industry. These predictions have been used to shape the strategies and business objectives of technology leaders and business executives in the next 1-5 years. All the predictions stated here cover Asia/Pacific implications.

For more information about IDC FutureScape and other resources, please visit our regional FutureScape site. For sales inquiries on the IDC FutureScape framework and reports, please contact your IDC account manager or Tessa Rago at For media queries, please contact Michael de la Cruz at  or Miguel Carreon


About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading tech media, data and marketing services company. To learn more about IDC, please visit Follow IDC on Twitter at @IDCAP and LinkedIn. Subscribe to the IDC Blog for industry news and insights.