Sandra Ng

IDC
Analysts
Current: Sandra Ng

Sandra Ng

Group Vice President, Practice Group, IDC Asia/Pacific

Analyst Research

Asia/Pacific (Excluding Japan) C-Suite Barometer: DX Executive Sentiment Survey 2018-2019

Sep 2018 | Market Presentation | Doc # AP43909718

By: Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

This digital transformation (DX) executive sentiment survey spans multiple regions and industries. It is designed to elicit sentiment, understanding, and insight around DX urgency, transformation initiatives, and their respective sizes, sco...
RingCentral and Google Brings Artificial Intelligence (AI) to Contact Centers

Aug 2018 | IDC Perspective | Doc # AP44218718

By: Chwee Kan Chua, Chris ZhangResearch Manager, IDC Asia/Pacific Software Research Group., Jessie Danqing CaiSenior Research Manager, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

This IDC study analyzes the recent announcement and demonstration of RingCentral's integration with Google's Contact Center AI at Google's Next18 event. This is a significant enterprise application of artificial intelligence (AI) as it is h...
IDC FutureScape: Worldwide Digital Transformation 2018 Predictions — Asia/Pacific (Excluding Japan) Implications

Jan 2018 | Tech Buyer Presentation | Doc # AP42740217

By: Daniel-Zoe JimenezResearch Director Digital Transformation and Big Data/Analytics, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific

This IDC FutureScape provides the Asia/Pacific (excluding Japan) regionalization of the Worldwide Digital Transformation FutureScape for 2018. This IDC FutureScape delivers an outlook view of the ICT industry as it relates to tech buyers' r...

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Analyst Location

Singapore

Sandra Ng

Analyst Research

Asia/Pacific (Excluding Japan) C-Suite Barometer: DX Executive Sentiment Survey 2018-2019

RingCentral and Google Brings Artificial Intelligence (AI) to Contact Centers

IDC FutureScape: Worldwide Digital Transformation 2018 Predictions — Asia/Pacific (Excluding Japan) Implications

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