Cloud Professional Services “Leaders” in 2023 for Asia/Pacific Revealed by IDC

Contact

• Michael De La Cruz  Email: mdelacruz@idc.com
• Miguel Carreon  Email: mcarreon@idc.com
• Pushkaraksh Shanbhag  Email: pshanbhag@idc.com

IDC's research shows that 67% of Asia/Pacific enterprises heavily rely on one or more public clouds.

SINGAPORE, 30 November 2023 – According to the IDC MarketScape: Asia/Pacific Cloud Professional Services 2023 -2024 Vendor Assessment, Accenture, Capgemini, DXC Technology, HCL Technologies, Infosys, NCS, PwC, Samsung SDS, and TCS are identified (in alphabetical order) as “Leaders”, closely followed by “Major Players” in the market, namely (in alphabetical order) Bespin Global, Blazeclan, CCL, IBM, Movate, Tata Communications, Tech Mahindra, Telstra Purple, and Wipro.

IDC’s 2023 Asia/Pacific Enterprise Services Sourcing Survey reveals that 67% of enterprises in the region now have significant workload deployments on one or more public clouds, underscoring the growing importance of cloud in enterprise IT. However, the same survey also reveals that enterprises in the region face critical challenges in their cloud journey, which include failure to meet the desired performance and operational objectives, hybrid estate complexity, inability to control costs, and lack of necessary cloud-related skills, among others. This suggests that there is a lot of value capable and experienced cloud professional services providers can bring to cloud-centric migration and modernization initiatives of enterprises.

This MarketScape study covers a wide range of professional services and deployment configurations and captures the nuances and differentiators in vendors' focus and strategy. While some of the participating firms demonstrated a clear strategic focus on public cloud and cloud-native services delivery, others have invested in building their own private cloud offerings that act as useful alternative for customers with specific requirements and use cases. Notable differences were observed in vendors' relative focus, assets, and delivery capabilities across the infrastructure, platforms, and applications layers. Finally, their presence and delivery capabilities differ significantly across different Asia/Pacific subregions.

"The cloud isn’t just an option, it’s the preferred platform for digital businesses. Cloud professional services providers are critical to helping businesses transition to a modern, cloud-centric model," says Pushkaraksh Shanbhag, Associate Director, Cloud and IT Services Research, IDC Asia/Pacific. "The wide range of transformative services offered by cloud professional services vendors — including app migration, modernization, cloud-native development, enterprise platform integration, and specialized industry solutions — requires businesses to thoughtfully assess providers against their unique needs. This report guides enterprises in making informed decisions to match these specific requirements," ends Shanbhag.

This IDC MarketScape report utilizes the IDC MarketScape framework to examine, analyze, and evaluate the vendors operating in the Asia/Pacific cloud professional services market. The research employs a combination of quantitative and qualitative methods to assess the strategies and capabilities of vendors in meeting the requirements of technology buyers that are seeking professional services for their cloud-centric transformation journey. The evaluation is conducted using a comprehensive set of parameters that are crucial for fulfilling the current and future needs of technology buyers.

For more information on this IDC MarketScape document, please contact Pushkaraksh Shanbhag at pshanbhag@idc.com. For media queries, please contact Michael de la Cruz at mdelacruz@idc.com or Miguel Carreon mcarreon@idc.com.

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About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading tech media, data and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDCAP and LinkedIn. Subscribe to the IDC Blog for industry news and insights.

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