The Digital-First CEO: Route for the Digital Business

Executive Snapshot

• Figure: Executive Snapshot: The Digital-First CEO: Route for the Digital Business

Situation Overview

• Figure: Latin American Organization's Plan for Digital and Technology Investments over the Next Twelve Months.

• Figure: IT Market in Latin America Will Be Resilient to Economic Conditions

• Defining a Digital Business

• What is a Digital Business?

• Defining a Digital-First CEO

• Digital CEOs Tech Agenda in a Digital-First World

• Navigating Challenges and Storms of Disruption

• Figure: Budget for Digital and Technology Investments in Latin America for the Following 12 Months

• A Digital-First Culture, Vision, and Strategy to Deliver a New Business Model

• People to People: Redefining Customer and Employee Experience

• Table: New Roles Helping Drive Digital and Technology Investments that Did Not Exist Three Years Ago.

• Leadership and a Digital Dream Team

• Balance IT and LOB Areas

• Overcome the Digital Skills Gap Aided with Partnerships

• Developing World Class Tech Leadership

• Offices Are No Longer Offices

• IT and Business Architectures Align to Embolden Technology Outcomes

• Table: Investment Priorities to Support Digital-First Initiatives.

• Cybersecurity

• Clear ESG Execution Plan

• Table: ESG Areas

• Digital Business Models Towards Digital Revenue

• Innovation for Faster ROI

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• Related Research

• Synopsis