IDC MarketScape: Worldwide Unified Communication and Collaboration 2021 Vendor Assessment

IDC MarketScape Figure

IDC Opinion

IDC MarketScape Vendor Inclusion Criteria

Advice for Technology Buyers

Vendor Summary Profiles

• 8x8

• Strengths

• Challenges

• Consider 8x8 When

• ALE

• Strengths

• Challenges

• Consider ALE When

• Atos Unify

• Strengths

• Challenges

• Consider Atos Unify When

• Avaya

• Strengths

• Challenges

• Consider Avaya When

• Cisco

• Strengths

• Challenges

• Consider Cisco When

• Fuze

• Strengths

• Challenges

• Consider Fuze (8x8) When

• Google

• Strengths

• Challenges

• Consider Google When

• Microsoft

• Strengths

• Challenges

• Consider Microsoft When

• Mitel

• Strengths

• Challenges

• Consider Mitel When

• NEC

• Strengths

• Challenges

• Consider NEC When

• RingCentral

• Strengths

• Challenges

• Consider RingCentral When

• Zoom

• Strengths

• Challenges

• Consider Zoom When

Appendix

• Reading an IDC MarketScape Graph

• IDC MarketScape Methodology

• Market Definitions

• Unified Communications

• Unified Communications and Collaboration

• Unified Communications as a Service

• Strategies and Capabilities Criteria

• Table: Key Strategy Measures for Success: Worldwide Unified Communication and Collaboration

• Table: Key Capability Measures for Success: Worldwide Unified Communication and Collaboration

Learn More

• Related Research

• Synopsis