target audience: TECH BUYER  Publication date: Dec 2021 - Document type: IDC MarketScape - Doc  Document number: # US48389221

IDC MarketScape: Worldwide Unified Communication and Collaboration 2021 Vendor Assessment

By:  Rich Costello


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This IDC study provides an assessment of the capabilities and business strategies of 12 vendors in the worldwide UC&C market for 2021. It provides essential guidance for buyer organizations considering a move to a new UC&C solution.

"Organizations are challenged with assessing which UC&C vendor solutions are most appropriate for them," according to Rich Costello, senior research analyst, IDC's Unified Communications & Collaboration program. "To assist in the vendor selection process, C-level, IT staff, and line-of-business (LOB) personnel are encouraged to use this IDC MarketScape, along with its associated vendor profiles, buyer guidance, and related research, to help in developing a short list of potential vendors for their UC&C deployment projects."


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