TECH BUYER Dec 2021 - IDC MarketScape - Doc # US48389221
IDC MarketScape: Worldwide Unified Communication and Collaboration 2021 Vendor Assessment
Abstract
This IDC study provides an assessment of the capabilities and business strategies of 12 vendors in the worldwide UC&C market for 2021. It provides essential guidance for buyer organizations considering a move to a new UC&C solution.
"Organizations are challenged with assessing which UC&C vendor solutions are most appropriate for them," according to Rich Costello, senior research analyst, IDC's Unified Communications & Collaboration program. "To assist in the vendor selection process, C-level, IT staff, and line-of-business (LOB) personnel are encouraged to use this IDC MarketScape, along with its associated vendor profiles, buyer guidance, and related research, to help in developing a short list of potential vendors for their UC&C deployment projects."
Coverage
Subscriptions Covered
Unified Communications and Collaboration
Companies Covered
Atos SE, Alcatel-Lucent Enterprise, Unify Inc., Mitel LLC, Zoom Video Communications Inc., NEC Corporation, Google LLC, Fuze Inc., RingCentral, Inc., Cisco Systems Inc., 8x8 Inc., Avaya Inc., Microsoft Corporation
Regions Covered
Topics Covered
Cognitive/artificial intelligence, Collaborative applications, Customer relationship management applications, Enterprise IP telephony, Technology buyer, Unified communications and collaboration, VoIP
Content
List of Tables
List of Figures
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