target audience: TECH BUYER  Publication date: Mar 2024 - Document type: IDC MarketScape - Doc  Document number: # US49742623

IDC MarketScape: Worldwide Enterprise B2C Digital Commerce Applications 2024 Vendor Assessment

By:  Heather Hershey

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Table of Contents


  • IDC MarketScape Figure

    • Figure: IDC MarketScape Worldwide Enterprise B2C Digital Commerce Applications Vendor Assessment

  • IDC Opinion

    • Welcome to the B2C Digital Commerce Platform Renaissance (with a Post-Channel Explosion and Cookie Death Twist)

    • Growing and Maintaining Market Share Is Predicated on Customer Loyalty

    • Emergence of "Unified Commerce" as Ubiquitous Stand-In for Omni-Channel B2C Commerce Platforms

    • All Channels Become Commerce Channels Eventually: B2C Enterprises Need a Composable Transcendent Commerce Paradigm

    • Areas of Differentiation for B2C Software Buyers

    • This IDC MarketScape Focuses on the Needs of Enterprise B2C Commerce Buyers

  • IDC MarketScape Vendor Inclusion Criteria

  • Advice for Technology Buyers

  • Vendor Summary Profiles

    • Adobe

    • Strengths

    • Challenges

    • Consider Adobe When

    • BigCommerce

    • Strengths

    • Challenges

    • Consider BigCommerce When

    • Commerce Layer

    • Strengths

    • Challenges

    • Consider Commerce Layer When

    • commercetools

    • Strengths

    • Challenges

    • Consider commercetools When

    • Comviva

    • Strengths

    • Challenges

    • Consider Comviva When

    • Elastic Path

    • Strengths

    • Challenges

    • Consider Elastic Path When

    • fabric

    • Strengths

    • Challenges

    • Consider fabric When

    • HCLSoftware

    • Strengths

    • Challenges

    • Consider HCLSoftware When

    • Infosys

    • Strengths

    • Challenges

    • Consider Infosys When

    • Intershop

    • Strengths

    • Challenges

    • Consider Intershop When

    • Inveon

    • Strengths

    • Challenges

    • Consider Inveon When

    • Kibo

    • Strengths

    • Challenges

    • Consider Kibo When

    • Microsoft

    • Strengths

    • Challenges

    • Consider Microsoft When

    • Nacelle

    • Strengths

    • Challenges

    • Consider Nacelle When

    • Salesforce

    • Strengths

    • Challenges

    • Consider Salesforce When

    • SAP

    • Strengths

    • Challenges

    • Consider SAP When

    • SCAYLE

    • Strengths

    • Challenges

    • Consider SCAYLE When

    • Shopify

    • Strengths

    • Challenges

    • Consider Shopify When

    • Sitecore

    • Strengths

    • Challenges

    • Consider Sitecore When

    • Spryker

    • Strengths

    • Challenges

    • Consider Spryker When

    • VeriFone

    • Strengths

    • Challenges

    • Consider VeriFone When

    • VTEX

    • Strengths

    • Challenges

    • Consider VTEX When

  • Appendix

    • Reading an IDC MarketScape Graph

    • IDC MarketScape Methodology

    • Market Definition

    • Figure: Digital Commerce SaaS Functionality Profile

    • Strategies and Capabilities Criteria

    • Table: Key Strategy Measures for Success: Worldwide Enterprise B2C Digital Commerce Applications

    • Table: Key Capability Measures for Success: Worldwide Enterprise B2C Digital Commerce Applications

  • Learn More

    • Related Research

    • Synopsis