Future of Foodservice: NRF 2024 Tech Trends Pave the Way for Specialized Speed of Service

Executive Snapshot

• Figure: Executive Snapshot: Future of Foodservice — NRF 2024 Tech Trends Pave the Way for Specialized Speed of Service

Situation Overview

• Figure: Top Internal Business Challenges

• Figure: Top Omni-Channel and CX Challenges

• Connected In-Store Experiences

• Example

• The Last-Mile Must Come First

• Examples

• Move Over Unified Commerce, First Address Omni-Channel with Omni-Data

• Example

• Do You Want AI with That?

• Example

• Payments Are Paramount

• Figure: Top Omni-Channel Investment Plans

• Examples

Advice for the Technology Buyer

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• Related Research

• Synopsis