Dorothy Creamer
On Wednesday, May 4, Expedia Group (EG) announced a new technology platform, marketplace, and loyalty offering, called Open World, during its partner event, EXPLORE 22, which took place May 3–5 at the Aria Resort & Casino in Las Vegas. ...
Major U.S. airlines sounded — and have been sounding — the alarm on potential massive aviation interference issues because of 5G deployments near airports, resulting in AT&T and Verizon delaying for a second time the rollout of C-Band 5...
This IDC Perspective analyzes the perfect storm driving investments in digital and data for organizations throughout the travel industry to improve efficiencies, boost revenue, and increase customer loyalty and lifetime value. "The traveler...
This IDC Survey Spotlight reveals the top business objectives that hospitality and travel organizations are tapping AI investments to help achieve. AI is being layered across enterprise solutions to help augment employees and make them more...
This IDC Perspective discusses key takeaways from NRF 2023. With a welcome fervor for innovation also comes concerns that the pace of technological advancements will be too great for brands. Throughout the conversations and presentations at...
Evolving Payments Landscape in Hospitality
IDC Market Glance: AI and Automation in Hospitality & Travel
IDC PeerScape: Best Practices for Personalized & Predictive CX for Hospitality & Travel
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