Dorothy Creamer
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On Wednesday, May 4, Expedia Group (EG) announced a new technology platform, marketplace, and loyalty offering, called Open World, during its partner event, EXPLORE 22, which took place May 3–5 at the Aria Resort & Casino in Las Vegas. ...
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This IDC Market Presentation summarizes key findings gathered from IDC's 2023 Global Retail Survey on digital or technology-enabled initiatives across all retail business functions, products, and services. This survey polled 840 retailers a...
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This IDC Market Note evaluates the Tata Consulting Services (TCS) Analyst Day that took place in Boston on June 13, 2023. This document examines how TCS is applying its broader corporate strategy and vision to enable digital-first capabilit...
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This IDC Survey Spotlight focuses on how key challenges facing hotels and restaurants are driving IT investments, particularly around managed services. With objectives focusing on driving profits and identifying new avenues for revenue mone...
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IDC FutureScape: Hospitality, Dining & Travel 2024 Predictions
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IDC MarketGlance: Workforce Management in Hospitality and Travel
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IDC PlanScape: Hyper-Personalized Loyalty
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