Dorothy Creamer

Research Manager, Hospitality and Travel Digital Transformation Strategies




By: 
Massimiliano Claps
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Dorothy Creamer
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This IDC Perspective analyzes the perfect storm driving investments in digital and data for organizations throughout the travel industry to improve efficiencies, boost revenue, and increase customer loyalty and lifetime value. "The traveler...
By: 
Dorothy Creamer
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This IDC Survey Spotlight reveals the top business objectives that hospitality and travel organizations are tapping AI investments to help achieve. AI is being layered across enterprise solutions to help augment employees and make them more...
By: 
Dorothy Creamer
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This IDC Perspective discusses key takeaways from NRF 2023. With a welcome fervor for innovation also comes concerns that the pace of technological advancements will be too great for brands. Throughout the conversations and presentations at...
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Analyst Location

United States



Regions

North America

Team member of

IDC Retail Insights