IT Asset Management: Modern Enterprise Practices, Benefits, and Challenges

Executive Snapshot

• Figure: Executive Snapshot: Enterprise ITAM Practices — Modern Enterprise Practices, Benefits, and Challenges

Situation Overview

• Overview

• Enterprise Achievements

• Figure: Types of Assets Managed

• Figure: Asset Data Accuracy

• Top Investment Priorities

• Figure: Benefits of Reliable IT Asset Data

• Figure: Challenges Related to ITAM

• Best Practices

• Automating IT Asset Provisioning and Inventory

• Figure: ITAM Process Automation

• Sharing Data Across Functions

• Figure: Other Functions Dependent on ITAM Data

• Divergent Practices

• Where Are IT Asset Budgets Based?

• Figure: Where IT Asset Budgets Are Based: Software Versus Hardware

• ITAM and CMDB: Same or Separate?

• Figure: Extent to Which IT Asset Management System Is Tied to Configuration Management Database

Advice for the Technology Buyer

• Considerations for IT Leaders

• For the ITAM Supplier

IDC's Point of View

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• Related Research

• Synopsis