target audience: TECH BUYER  Publication date: Mar 2023 - Document type: IDC MarketScape - Doc  Document number: # AP49091222

IDC MarketScape: Asia/Pacific Intelligent Digital Workplace Services 2023 Vendor Assessment

By:  Pushkaraksh Shanbhag Loading


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This IDC MarketScape assesses 11 IT service providers offering intelligent digital workplace services. It is based on a comprehensive framework and a set of parameters that assess providers relative to one another and to factors expected to be most conducive to success in each market in both the short and long term.

"Over the last few years, hybrid work has emerged as the dominant enterprise operational model, bringing with it new and elevated expectations from digital workplace environments — enhanced and customized workplace experiences; a highly instrumented, intelligent and automated environment to drive productivity and efficiency; and a workplace that can tangibly support enterprise objectives at the highest level. Digital workplace services vendors with well-articulated workplace transformation advisory and implementation capabilities, and with the requisite platforms, services offerings, and partnerships to realize and manage such an intelligent workplace environment will be partners of choice in this age of hybrid work," says Pushkaraksh Shanbhag, associate research director, Cloud and IT Services Research, IDC Asia/Pacific.


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