target audience: TECH SUPPLIER  Publication date: Feb 2023 - Document type: IDC Survey - Doc  Document number: # AP50143423

Australia Digital Ecosystem Survey, 2022: Changes in Contracts, Budgets, Selection Criteria, and Satisfaction


  • Louise Francis Loading
  • Harshi Shetty


  • 30 slides

Get More

When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.

Related Links

On-line Presentation


This IDC Survey discusses the Australia results from IDC's 2022 Australia and New Zealand IT Services Ecosystem Survey conducted in September and October of the same year. This report provides an in-depth analysis of Australia organisations and their plans for IT services workload migration, budgets, and contract changes for 2023. Topics and themes covered in this report include:

  • A view of IT services migration to third-party providers and intent to change providers in 2023
  • Budget shifts across different IT services used by Australia organisations
  • A breakdown of investment intent for multiple IT services, including datacentre services, hybrid workplace services, systems and cloud integration, network management, analytics/data science services, cloud management services, device management services, cybersecurity management, application modernisation, and digital transformation (DX) services
  • Criteria used to evaluate IT SPs and satisfaction with incumbent IT SPs
  • An analysis of the previously mentioned trends across vertical industries, company size, and regions in Australia


Do you have questions about this document
or available subscriptions?