target audience: TECH SUPPLIER Publication date: Jul 2023 - Document type: IDC Survey - Doc Document number: # EUR150996023
European Enterprise Communications and Collaboration Survey, 2023: Communications Platform as a Service
Content
- 33 slides
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Related Links
Abstract
This IDC Survey summarizes key trends around communications platform-as-a-service (CPaaS) solutions based on IDC's 2023 European Enterprise Communications and Collaboration Survey. In particular, it focuses on current and planned use of CPaaS by European businesses in the next two years. The presentation analyzes market trends and indicates potential growth areas by country, industry, and business size segment.
IDC's annual European Enterprise Communications and Collaboration Survey is a must-have for network and services vendors. It provides insight into the priorities and strategic intentions of network executives, offering guidance for vendors' strategy planning and market positioning. The survey covers topics such as wide-area networks (WANs), hybrid networks, network infrastructure, software-defined networks (SDNs), cloud, unified communications, video, contact centers, data and voice services, network life-cycle services, provider selection criteria and preferences, and overall trends in the telecommunications sector.
Results are provided for 16 European countries (Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, the Netherlands, Poland, Romania, Spain, Sweden, Switzerland, and the U.K.), 11 verticals (finance, manufacturing and life sciences, resources and construction, media and entertainment, professional services, transportation and logistics, energy, retail, hospitality and wholesale, government, education, and healthcare) and seven business size segments (50–99 employees; 100–249 employees; 250–499 employees; 500–999 employees; 1,000–2,499 employees; 2,500–9,999 employees, and 5,000 or more employees).