Melissa Fremeijer-Holtz
Research Manager, European Enterprise Infrastructure and Communications
On May 10, 2021, Verizon Business and RingCentral Inc. announced a strategic partnership to bring RingCentral's Message Video Phone (MVP) solution to enterprises. Specifically: The service will be co-branded "RingCentral with Verizon" and w...
This IDC Market Note provides a view on the growing importance of customer experience as a differentiator and how edge compute technology can help to properly execute on it. As demand continues to rise and weigh heavily on bandwidth, enterp...
This IDC Market Forecast assesses the European CPaaS market for 2020 to 2025. It provides insight into the underlying forces impacting this market in the forecast period."The CPaaS market in Europe had healthy uptake in the past year, fuele...
This IDC Market Note summarizes key messages from Focus21 — an annual industry analyst event that BT's Global unit held online in October 2021 — and IDC's perspective. IDC believes BT's strategy and recent progress provide evidence of its t...
Europe CPaaS Forecast, 2021-2025
Europe Managed UC Forecast, 2021-2025
European Enterprise Communications Services, 2022: Scope and Definitions
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